Awarded
Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
Descriptions
This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when needed to support vulnerable and digitally excluded customers.
Timeline
Published Date :
8th Dec 2023
1 year ago
Deadline :
N/A
Tender Awarded :
1 Supplier
Awarded date :
3rd Nov 2023
Contract Start :
N/A
Contract End :
N/A
Tender Regions
CPV Codes
79342300 - Customer services
Workflows
Status :
Awarded
Assign to :
Tender Progress :
Details
Notice Type :
Open opportunity
Tender Identifier :
IT-378-246-T: 2024 - 001
TenderBase ID :
310724019
Low Value :
£100K
High Value :
£1000K
Region :
North Region
Attachments :
Buyer Information
Address :
Liverpool Merseyside , Merseyside , L13 0BQ
Website :
N/A
Procurement Contact
Name :
Tina Smith
Designation :
Chief Executive Officer
Phone :
0151 252 3243
Email :
tina.smith@shared-ed.ac.uk
Possible Competitors
1 Possible Competitors
