Awarded

Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

Descriptions

This procurement will consist of two packages. The Customer Contact and Operations package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the prov ....see more

Timeline

Published Date :

3rd May 2024 in 2 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

3rd Nov 2023

Contract End :

31st Mar 2030

Tender Regions

London

CPV Codes

79510000 - Telephone-answering services

79342320 - Customer-care services

66110000 - Banking services

79570000 - Mailing-list compilation and mailing services

79342300 - Customer services

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

NS&I

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk