Awarded
Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
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Descriptions
This procurement will consist of two packages. The Customer Contact and Operations package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the prov ....see more
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
79510000 - Telephone-answering services
66110000 - Banking services
79342320 - Customer-care services
79342300 - Customer services
Keywords
customer care
payment services
issue resolution
client support
loan services
phone support
retail banking
client relations
customer support
business banking
service recovery
call answering
message taking
service desk
after-sales care
mail campaign services
customer interaction
switchboard services
commercial banking
banking solutions
+27 more
Workflows
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Details
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Buyer Information
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