Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
Tender
Published: 3rd May 2024
Deadline: 4th May 2023
AI Tender Brief
Building maintenance and minor civil engineering works across the Lisburn and Castlereagh City Council area.
Description
This procurement will consist of two packages. The Customer Contact and Operations package will procure a strategic supplier of managed services to support, deliver and integrate contact centre services, including the prov ....see more
Procurement Timeline
Requirements
Key requirements
- Building maintenance services
- Minor civil engineering works
- Compliance with submission requirements
- Submission via the stated procurement process
Classification
79510000
Telephone-answering services
79342320
Customer-care services
66110000
Banking services
79570000
Mailing-list compilation and mailing services
79342300
Customer services
Tender Lots
View the lot information for this tender, if available.
Tender Attachments
No tender documents are currently available.
Save your time. You just request and we will send you the additional available (ITT/RFP/RFQ/PQQ/SQ) documents.
How to Participate
Submission method
eTenders NI Portal
Deadline
4th May 2023
Procedure
CompetitiveProcedureWithNegotiationOJEU
Enquiries
Via eTendersNI Portal
Buyer Intelligence
Previous contracts
Similar contracts awarded by this buyer
Buyer behaviour
Understand their procurement patterns
Upcoming pipeline
See future opportunities
Decision makers
Identify key decision makers
