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Descriptions
Ofgem's compliance team manages a high volume of queries relating to two schemes, the Renewables Obligation ("RO") scheme and the Feed-In Tariffs ("FIT") scheme. Currently, Ofgem staff manage these queries across several different systems, including a shared inbox, a Microsoft SharePoint site and the Central FIT Register (an online portal that allows communication with suppliers).
Ofgem would like to improve the efficiency of the query process by creating a 'library' of common queries with links to external guidance and previous responses that the compliance team can consult, rather than immediately reaching out to subject matter experts. This should be in the form of a single page Power App (web platform) that displays the queries in simple tabular format. The data will need to be stored in a back-end system that can only be managed by a system administrator (i.e. cannot be added, edit or deleted by a normal user in the Power App's front end). Support from a supplier is required to do so.
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Tender Regions
CPV Codes
72266000 - Software consultancy services
79400000 - Business and management consultancy and related services
79410000 - Business and management consultancy services
79411100 - Business-development consultancy services
Keywords
systems analysis
IT advisory
software consulting
custom IT planning
management advisory
corporate consulting
process optimization
business consultancy
operational improvement
management services
market entry strategy
organizational strategy
application strategy
executive coaching
management consultancy
consultancy engagement
IT solution design
enterprise growth advice
management support
business performance consultancy
business development consultancy
professional consulting services
software feasibility studies
digital transformation advice
enterprise software consulting
startup development counsel
business scaling consultancy
partnership development services
business advisory services
software architecture planning
corporate strategy consulting
business planning support
commercial expansion support
investment readiness advice
revenue growth strategies
organizational development
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