Real Time Passenger Information (RTPI) System

Descriptions

Essex County Council ('the Authority') has an upcoming requirement for a Service Provider to deliver a Real Time Passenger Information (RTPI) system, including the purchase of new displays, maintenance of the existing displays owned by the Authority, and RTPI software for the Authority's RTPI display estate.

Engagement

The Real Time Passenger Information team here at Essex County Council would be grateful for virtual demonstrations of RTPI systems to aid with further defining our specification for this upcoming requirement, which we intend to tender next February/March. The functionality they would wish to view is: 1) Core system: * How to enter a disruption or curtailment manually, including a polygon area, list of bus stops or a whole bus service route on a map. Show a disruption or curtailment automatically entering the system (e.g from SIRI SX) * How the system receives and processes incoming feeds e.g. TransXchange, SIRI, road closures, API etc. Show how the system produces an outgoing feed e.g. to populate on-street displays, websites etc * The fault reporting system * The ability to 'snail trail' a journey * The bus service routes on a map 2) Display system * The fault reporting system - tracking of process of first report to repair * The Asset Management function * The data export function (AMX, Travel Essex etc) * Adding a message; including emergency messages, including selecting a cluster of displays, a polygon area or a whole bus service route on a map * How a display shows a disruption message produced from the core system * How to change a Layout * A representation of the passenger's view of the display To book time in with the Real Time Passenger Information team, please contact sonya.sparks@essex.gov.uk before the 30th November 2025. N.B there is a ProContract portal page for ongoing communication on the early market engagement for this - please request to join via DN713073 Real Time Passenger Information and Advertising Request for Information *Soft Market Testing*.