Awarded

Real Time Passenger Information System Upgrade & Ongoing Support

Descriptions

Plymouth City Council ("The Authority") is seeking suitably qualified and experienced suppliers to tender for the replacement of the city's Real-Time Passenger Information (RTPI) system to include Traffic Light Priority (TLP).

This project forms a key part of the Authority's commitment to improving public transport infrastructure and enhancing the passenger experience within the city of Plymouth.

The successful Supplier will be responsible for the supply, installation, and commissioning of the following components:

• in-shelter displays.

• pole-mounted displays.

• additional displays at various key sites across the city of Plymouth.

The system must be fully integrated and capable of delivering accurate, real-time information to passengers across the city of Plymouth.

The contract will include ongoing support and maintenance for both hardware and software throughout the contract term, provision of all necessary data feeds to ensure accurate and timely information delivery, a web-based back-office system to enable the Authority to monitor system performance and manage display content, including manual overrides where necessary.

A comprehensive reporting package must be provided to monitor and report on system performance, support compliance with targets set out in the Bus Service Improvement Plan (BSIP) and other Department for Transport (DfT) requirements, and also be adaptable to future changes in reporting needs and performance metrics for the duration of the contract.

The solution must be scalable and flexible to accommodate future technological developments, policy changes, and evolving user needs.

Timeline

Published Date :

28th Jan 2026 18 days ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

networks

laptop

AV setup

desktop computer

IT equipment

traffic sensors

bug fixing

multimedia kit

data networks

display system

speed cameras

log file cleanup

error correction

patch management

projector system

network hardware

traffic cameras

version upgrades

computer hardware

network infrastructure

office IT supplies

active traffic control

computer peripherals

real-time schedule sync

software troubleshooting

IT repair services

registry optimization

system update schedule

road monitoring systems

communication network

performance tuning

vehicle flow regulation

audio visual equipment

vehicle count systems

configuration audit

disk health check

application updates

maintenance reporting

dynamic message signage

legacy system support

connectivity systems

ANPR camera fitting

software patching

security hardening

road traffic direction

computer accessories

road movement control

lane signal management

software maintenance

traffic flow cameras

traffic data systems

backup verification

ETA broadcast tool

vehicle tracking display

traffic signal operation

road traffic monitoring devices

speed sensor installation

traffic data collection infrastructure

highway monitoring equipment

live transit updates system

surveillance camera installation

urban traffic coordination

traffic flow sensor integration

service disruption notifier

traffic monitoring equipment installation

traffic enforcement coordination

system performance tuning

predictive arrival estimator

traffic surveillance gear

vehicle counting system setup

traffic-monitoring equipment

passenger mobile alert module

GPS-based passenger alerts

signalized junction oversight

intersection traffic management

transit control integration

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk