Awarded
Regulatory Management Software
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Descriptions
Regulatory Management System that meets the Councils requirements. Conducted as a further competition under Crown Commercial Services (CCS); Vertical Application Solutions (VAS); Lot 3: Housing, Environmental and Planning Solutions; RM6259. The initial contract term expires 10/12/2030. The contract has an option to extend by a further 60-months up to 10/12/2035 at the sole discretion of the Council.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72267000 - Software maintenance and repair services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72253200 - Systems support services
72250000 - System and support services
Keywords
IT consulting
bug fixing
web services
network support
cloud services
SLA management
error correction
version upgrades
IT systems
IT outsourcing
tech assistance packages
user inquiry handling
software troubleshooting
software development
cybersecurity support
platform support modules
IT repair services
application maintenance
full-cycle IT support
managed systems support
server uptime monitoring
digital solutions
help desk services
enterprise software
digital transformation
technical support
application updates
application software
OS assistance services
legacy system support
software patching
system integration
software customization
software maintenance
IT support framework
packaged applications
user support coverage
bug ticket processing
IT infrastructure management
license management support
infrastructure maintenance
version patching services
end-to-end system services
infrastructure troubleshooting
system performance tuning
long-term software upkeep
software package and information systems
remote diagnostics services
feature request coordination
software maintenance workflows
integrated system operations
reactive and proactive IT services
patch application support
Workflows
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Details
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