Repairs, servicing and maintenance services for short stay (homeless) housing properties

Descriptions

In 2023, Chichester District Council (the Authority) tendered for the provision of a repairs and maintenance service for its short-stay homelessness accommodation portfolio (approximate value £80,000 per annum). The contract was awarded to Mountjoy and commenced on 1 September 2023, with an intended minimum term of three years. On 1 September 2025, Mountjoy served the Authority with the required nine months’ notice to terminate the agreement and intends to end the contract on 31st May 2026. The suppliers reason for serving notice was as follows – taken from their termination letter: ‘the contract is simply no longer commercially viable for us and forthcoming operational changes will make it extremely difficult for us to provide the high level of service to which you have become accustomed.’ The Authority sought legal advice and confirmed that a new procurement process will be required to retender this service.

Engagement

Chichester District Council (the Authority) will be tendering for the provision of a repairs, servicing and maintenance services contract for its short stay (homeless) housing portfolio. The Authority will be going out to tender using the National Housing Federation (NHF) Documents. The following documents will be included: • NHF Specification • NHF Terms and Conditions • Provision of Repairs, Servicing and Maintenance Services – Short Stay (Homeless) Housing on behalf of Chichester District Council - Market Engagement The proposed documents will have some Chichester project specific amendments. The anticipated timeline for the tender process is as follows: • Publication Date: 16/02/2026 • Closing Date: 16/03/2026 • Award Date: 21/04/2026 • Service Commencement Date: 01/06/2026 Please note: All dates are subject to change. This market engagement aims to inform the future tender process, and the authority would appreciate your feedback on certain questions prior to tender publication. Please submit responses using the document titled 'Provision of Repairs, Servicing and Maintenance Services – Short Stay (Homeless) Housing on behalf of Chichester District Council - Market Engagement'. Responses to this will be used to gauge levels of interest as well as feedback on the proposal and any queries arising. Any submitted feedback will be considered. We reserve the right to amend or change all and any aspects discussed in this exercise if a decision to move to formal procurement is made. This early engagement exercise does not guarantee the tendering of any contract taking place. Full details and additional documents are available at https://in-tendhost.co.uk/hampshire/aspx/Tenders/Current. The site can be found by searching for CDC28258 - Repairs, Servicing and Maintenance Services for Short Stay (Homeless) Housing Properties - Market Engagement If you have any issues with access, format or email addresses, please contact us via In-Tend.