Awarded

Replacement of Service Management System

Descriptions

LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market ....see more

Timeline

Published Date :

5th Mar 2026 14 days ago

Deadline :

13th Oct 2025 5 months ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

IT systems

enterprise data bus

content indexing engine

data processing platform

digital solutions

enterprise software

application software

reporting framework

packaged applications

BI interface module

inter-system integration tool

information workflow system

software package and information systems

automated decision system

knowledge management interface

transaction processing engine

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Workflows

Status :

Awarded

Procedure :

Open

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk