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Responsive Repairs & Void Property Framework 2026-30
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Descriptions
Fusion21 is currently preparing for the renewal of the Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23). Subject to the outcome of the market engagement process it is anticipated that the framework will consist of the following porposed core lots: Lot 1 – Responsive Repairs and Maintenance, including out-of-hours and Void Property Works. Lot 2 – Void Property Works including major refurbishment to void properties and routine void “ready to let” works. Lot 3 – Void Property Security and Cleansing works Lot 4 – Legal Disrepair Works Lot 5 – Contact Centre Services. The framework aims to provide compliant, flexible, and a value for money route for contracting authorities to procure Responsive Repairs and Void Property Works. It will support both national and regional coverage, with opportunities for SME’s to participate. Successful suppliers will be required to demonstrate: • Relevant experience and technical capability in Responsive Repairs and Void Property Works. • Compliance with the requirements of the Common Assessment Standard (CAS) • A commitment to sustainability and social value outcomes in line with the public benefit requirements of Procurement Act 2023. The framework will be established for a period of 4 years.
Engagement
Fusion21 is undertaking a pre-market engagement exercise ahead of the planned procurement of a Responsive Repairs and Void Property Framework. The framework will support in procuring high-quality, sustainable Responsive Repairs and Void Property Works and Services and deliver value for money, social value and environmental benefits. The primary aim of the market engagement is to seek supplier’s views to assist with and inform the following: • Consider and develop approach to procurement; • Consider the lotting structure, pricing mechanisms and geographical coverage of the framework to best meet the demands of our members; • Influence the design of the procedure, conditions of participation and award criteria; • Identify potential suppliers and ensure that the framework promotes fair access for SMEs and local suppliers, in line with PA23 objectives. • Generate interest amongst the supply base for the purpose of increasing competition at the bidding stage. Participation in this market engagement exercise is open to all suppliers with an interest or capability in delivering Responsive Repairs and Void Property Works and associated services across national and regional areas within the United Kingdom. Fusion21 welcomes the participation from: • Established suppliers currently providing Responsive Repairs and Void Property works. • SME’s and VCSE's seeking to engage in public sector opportunities. This will be achieved by early supplier involvement to develop the proposed pricing model, framework scope, lotting structure, and value bandings, via the following methods: • We invite interested suppliers to provide feedback by completing the following survey: http://www.fusion21.co.uk/responsive-repairs-survey • Virtual Webinar information session hosted by Fusion21on 10th February 2026, 11am to outline initial plans. Suppliers with questions will be signposted to the feedback form. Interested suppliers are invited to register their interest using this link: http://www.fusion21.co.uk/reactiverepairswebinar • Subject to demand and capacity, Individual 1-1 supplier discussions with interested parties (e.g. Responsive Repairs and Void Property suppliers) to help inform and shape the new framework. A limited number will be made available and details will be made available in the webinar. We plan to carry out supplier engagement throughout February, including a supplier webinar on 10th February 2026. The preliminary market engagement will close on the 2nd March 2026 and we aim to publish the final Invitation to Tender in April 2026, with the new framework scheduled to go live on 1st October 2026.
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
70333000 - Housing services
44111000 - Building materials
45453100 - Refurbishment work
79710000 - Security services
45210000 - Building construction work
79512000 - Call centre
45111213 - Site-clearance work
50000000 - Repair and maintenance services
45000000 - Construction work
70331000 - Residential property services
45211000 - Construction work for multi-dwelling buildings and individual houses
Keywords
masonry
general building
family homes
land clearing
mobile patrol
CRM calls
brick blocks
scrap clearing
public works
housing projects
asset security
new buildings
tenant services
static guarding
low rise flats
building sites
structural work
renovation work
area clearance
building goods
debris removal
site cleaning
superstructure
rubble removal
inbound/outbound calls
residential construction
clustered housing
site construction
domestic dwellings
apartment building works
cosmetic renovation
corporate security
architectural building
residential estate care
multi-channel support
building overhaul
dwelling property care
housing management
helpdesk call centre
domicile management
construction panels
infrastructure projects
troubleshooting visit
preparatory clearance
residential units
calibration service
construction work
structural construction
onsite repair support
property protection
shell construction
refurbishment work
equipment repair service
premises security
infrastructure security
construction services
civil engineering
waste site cleaning
structural refurbishment
housing unit services
site-clearance work
rental administration
call handling services
call queue management
tenant liaison services
telemarketing operations
housing maintenance
masonry materials
guarding services
building construction
security services
building erection
home facility oversight
call centre services
tenant support services
repair diagnostics
emergency repair team
domestic buildings
building materials
individual housing
residential estate management
customer contact management
maintenance contract service
residential building maintenance
interior/exterior renewal
component replacement service
commercial building works
home property administration
service schedule planning
housing property services
construction site clearing
housing estate operations
preventive maintenance program
housing occupancy support
residential accommodation services
multi dwelling construction
contact centre operations
dwelling facility services
security officer deployment
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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