Awarded
Restoration & Renewal Colleague Engagement Survey
Descriptions
The requirement is for the introduction of an annual Colleague Engagement Survey for the Restoration and Renewal programme. We require a Service Provider who can provide the best fit technology to supply the right survey platform that will work for the Delivery Authority and ongoing 24/7 technical support for the lifetime of the contract. In addition, we require Professional Services to ensure we develop an approach and set of survey questions that are tailored for our needs as well as ongoing services to provide support to all key stakeholders from Senior Leaders to survey participants. We will also require support and management information at all key stages of the survey lifecycle with focused support on completion rates, results interpretation, external benchmarks and action planning. The Service Provider will need to operate with integrity, in line with GDPR guidelines and provide confidentiality at all stages of the process. They will also need to meet the Web Content Accessibility Guidelines (WCAG) 2.1 so we deliver a survey that is accessible to all our colleagues. The Service Provider will be selected and engaged to assist the HR team to run an annual engagement survey plus additional pulse surveys during the year.
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Tender Regions
CPV Codes
79342310 - Customer survey services
72212450 - Time accounting or human resources software development services
79342311 - Customer satisfaction survey
Keywords
time-tracker programming
attendance logging modules
leave request system
shift scheduling software
payroll interface
resource allocation tools
HR compliance tracking
timesheet approval workflow
employee portal development
role-based access
customer survey services
customer feedback surveys
satisfaction survey design
survey execution
opinion polling
client questionnaires
consumer survey analysis
customer insight gathering
satisfaction metrics
feedback collection
customer satisfaction survey
client satisfaction measurement
CSAT surveys
satisfaction benchmarking
post‑service evaluation
satisfaction index
consumer satisfaction polling
customer experience feedback
satisfaction assessment
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
