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Retail Incident and Fraud Management Services

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Descriptions

Retail Incident and Fraud Management Services comprising: 1st & 2nd Line Retail Incident Management (RIM) E-commerce Fraud Prevention (eFP) Account ManagementSee More

Timeline

Published Date :

18th Feb 2026 Today

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

72253000 - Help-desk and support services

Keywords

24/7 user assistance

service request handling

multi-tier helpdesk

user support ticketing

incident logging system

remote IT support

technical troubleshooting interface

support team coordination

issue resolution workflow

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

SE TRAINS LIMITED

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk