Awarded
RFT For the provision, installation, hosting and support of a secure cloud-based Customer Relationship Management (CRM) System for Cavan County Council
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Descriptions
TEN2500144 - RFT For the provision, installation, hosting and support of a secure cloud-based Customer Relationship Management (CRM) System with an integrated Digital Forms Platform, a Customer Web Portal and Booking System for Cavan County Council. ....see more
Timeline
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CPV Codes
72000000 - IT services: consulting, software development, Internet and support
30211300 - Computer platforms
79342320 - Customer-care services
79342300 - Customer services
72212445 - Customer Relation Management software development services
22822000 - Business forms
48222000 - Web server software package
34514700 - Mobile platforms
Keywords
customer care
IT platform
IT consulting
office forms
web services
issue resolution
client support
network support
cloud services
invoice forms
mobile unit
client relations
customer support
service recovery
mobile platform
CRM platform
service desk
after-sales care
IT outsourcing
TLS termination point
lead nurturing tool
customer interaction
software development
cybersecurity support
personalization engine
application maintenance
software-hardware stack
client interaction log
sales pipeline software
integration platform
Apache alternatives
platform hardware
HTTP server engine
web daemon software
moveable structure
customer-care services
CRM API integration
care coordination
floating base unit
computing platform
relationship maintenance
load balancing web host
CGI execution platform
help desk services
digital transformation
technical support
reverse proxy tools
lead-to-cash integration
proactive support
consumer assistance
system integration
customer dashboard UI
feedback loop modules
software customization
marine mobile unit
purchase order forms
sales pipeline tracker
CRM platform development
transportable rig
account management
service follow-up
dynamic content handler
modular oil platform
after-sales support
static file server
customer services
IT infrastructure management
customer interaction module
contact analytics dashboards
customer support ticketing
portable drilling platform
offshore service platform
customer feedback analyzer
opportunity management system
SSL-enabled server software
service experience management
relocation-capable platform
marketing automation suite
campaign management features
business stationery forms
contact segmentation tool
customer profiling engine
Tender Lot Details & Award Criteria
1 Tender Lots
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