Awarded
SAP Annual Support and Maintenance Renewal
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Descriptions
Direct Award of SAP Annual Support and Maintenance Renewal
This Contract Award Notice is issued in accordance with the Procurement Act 2023 to inform the market of the contracting authority's intention to renew its annual SAP support and maintenance contract for it's existing SAP estate.
The authority currently relies on SAP ERP (Enterprise Resource Planning) platform as a core business-critical system. Continued SAP support and maintenance is required to secure uninterrupted support of critical business systems.
The authority has a 12 month renewal option, this notice reflects the renewal for the next 12-month period.
Timeline
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Tender Regions
CPV Codes
72261000 - Software support services
Keywords
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
Tender Lot Details
2 Tender Lots
Workflows
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Buyer Information
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Possible Competitors
1 Possible Competitors
