Awarded
ServiceNow Platform
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Descriptions
ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.
Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
Timeline
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Keywords
IT consulting
web services
network support
cloud services
IT outsourcing
software development
cybersecurity support
application maintenance
help desk services
digital transformation
technical support
system integration
software customization
IT infrastructure management
Tender Lot Details & Award Criteria
1 Tender Lots
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