Awarded

ServiceNow Support (IT Service Management Tool Support)

Descriptions

PDS has a requirement for ServiceNow Managed Services to manage the administration, support of ServiceNow Platform. The scope of service includes Application Maintenance activities such as resolving the issues reported on ServiceNow, fulfilling the s ....see more

Timeline

Published Date :

10th Apr 2026 8 days ago

Deadline :

2nd Mar 2026 1 months ago

Contract Start :

N/A

Contract End :

N/A

CPV Codes

Keywords

SLA management

user inquiry handling

software troubleshooting

bug ticket processing

license management support

version patching services

long-term software upkeep

feature request coordination

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk