Closed

SIP Trunk

Descriptions

SLAB runs an internal Mitel telephone system consisting of virtual phone switches, protected on the border by a Mitel Border Gateway. After a major overhaul in 2021, telephony is now provided to users via MS Teams, with inbound/outbound calls routed via the on-prem Mitel telephony solution. With the exception of a small few (up to 10), all Mitel handsets have been removed, and now only exist within shared meeting rooms in our head office. A SIP line sits between Mitel and MS Teams, and said SIP line is provided and supported outside the scope of this tender. Connectivity to external telephony is currently delivered over SIP with all outbound calls and inbound calls to the organisations 500+ publicly available numbers sharing a 30 concurrent channel connection. Calls over the SIP trunk are routed to the external IP of our Sangoma SBC.

Timeline

Published Date :

14th May 2024 9 months ago

Deadline :

10th Jun 2024 8 months ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors