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SOC Out-of-Hours Protective Monitoring Service

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Descriptions

Defra's Security Operations Centre (SOC) is reliant on a hybrid model for protective monitoring, whereby Defra's internal SOC provides coverage during standard business hours (09:00-17:00) Monday to Friday and an external supplier delivers monitoring outside these hours. Defra is seeking to reprocure this out-of-hours Protective Monitoring SOC service when the incumbent contract expires on 31st October 2026.

Contract Term:
The Authority is seeking an initial contract term of 3-years, with two options to extend for 1-year each (3+1+1).

Route to Market:
The Crown Commercial Service's RM3764.3 Cyber Security Services 3 DPS. Suppliers must register on the DPS via CCS' website and meet the Contracting Authority's requirements to be considered for this opportunity.

Timelines* (2026)
10th March - ITT Stage 1 released
23rd March - ITT Stage 2 released
20th April - ITT Submission deadline
11th June - Contract Award
1st November - Contract Start Date

*Please note that these are provisional timelines and could be subject to change at the Authority's discretion.

Timeline

Published Date :

15th Dec 2025 Yesterday

Deadline :

10th Mar 2026 in a 2 months

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands England Wales Scotland Northern Ireland Isle of Man Channel Islands London

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Keywords

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

DPS

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Department for Environment Food and Rural Affairs Defra

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors