Awarded
Support and Maintenance of GOTHIC APS
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Descriptions
The requirement is for provision of ongoing software licencing, software maintenance and repair services, and will provide support and maintenance for the bespoke software and applications that make up the GOTHIC Aeronautical Production and Mercator ....see more
Timeline
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Tender Regions
CPV Codes
72261000 - Software support services
72250000 - System and support services
Keywords
SLA management
tech assistance packages
user inquiry handling
software troubleshooting
full-cycle IT support
managed systems support
IT support framework
user support coverage
bug ticket processing
license management support
infrastructure maintenance
version patching services
end-to-end system services
long-term software upkeep
feature request coordination
integrated system operations
reactive and proactive IT services
Tender Lot Details & Award Criteria
1 Tender Lots
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