Awarded
Technology Enabled Care Call Handling Service
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Descriptions
River Clyde Homes requires to procure the services of an experienced and competent company to provide a Technology Enabled Care (TEC) Call Handling Service for our tenants housed within our sheltered housing complexes. A detailed specification for the service required is provided at Appendix E. This should be read and fully understood before submitting a tender response
Timeline
Published Date :
Deadline :
Contract Start :
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Tender Regions
CPV Codes
Keywords
CRM calls
operator boards
phone support
call answering
message taking
inbound/outbound calls
manual switchboards
telephone switchboards
multi-channel support
switchboard services
helpdesk call centre
receptionist answering
incoming call handling
call handling services
call queue management
telemarketing operations
call center answering
call screening services
call centre services
hotline management
telephone-answering services
telephone exchange boards
customer contact management
contact centre operations
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
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Details
Notice Type :
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Low Value :
High Value :
Buyer Information
Name :