Awarded

Tenant Satisfaction Survey

Descriptions

South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies.

We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:-

 

• Separate covering letter

• All required TSM questions

• Two additional open text questions

• Six demographic questions (9 options max per question, previously one A4 side)

Timeline

Published Date :

14th Jan 2026 11 days ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

CPV Codes

71355000 - Surveying services

Keywords

land surveying

boundary surveys

site measurement

surveying services

survey-grade mapping

geodetic surveying

spatial data collection

engineering surveys

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk