Closed

Tender for Student Enrolment Solution

Descriptions

SOAS University of London is looking to engage an external service to outsource aspects of our customer relationship management and conversion activities for prospective SOAS students. This is a public procurement and is being run in line with the P ....see more

Timeline

Published Date :

3rd Nov 2020 5 years ago

Deadline :

23rd Nov 2020 5 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

UK

CPV Codes

Keywords

CRM calls

inbound/outbound calls

scalable cloud systems

multi-channel support

helpdesk call centre

API-driven backend

call handling services

call queue management

telemarketing operations

call centre services

SaaS architecture

full-stack internet engineering

dynamic content platforms

customer contact management

digital feature implementation

integrated frontend-backend deployment

web-based system creation

online infrastructure design

modular service development

contact centre operations

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Workflows

Status :

Closed

Procedure :

Open procedure

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk