Closed
Tender for Student Enrolment Solution
Descriptions
SOAS University of London is looking to engage an external service to outsource aspects of our customer relationship management and conversion activities for prospective SOAS students. This is a public procurement and is being run in line with the Public Contracts Regulations 2015 (SI 2015/102) utilising the Open Procedure. Suppliers that would like to take part in the process should download and complete the attached documentation. The deadline for return of tenders is midday 23 November 2020. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website.
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
72420000 - Internet development services
Keywords
web-based system creation
online infrastructure design
full-stack internet engineering
SaaS architecture
dynamic content platforms
digital feature implementation
scalable cloud systems
modular service development
API-driven backend
integrated frontend-backend deployment
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
