Open Closing in a 25 days
The Appointment of a Managing Agent for Sunderland City Council Business Centres
Descriptions
This procurement description outlines the context and requirements for Sunderland City Council ("the Council") for the appointment of a Managing Agent to provide a range of key services at the Council's Business Centres ("the Centres") namely, Evolve Business Centre, Sunderland Software Centre, and Washington Business Centre.
The Council previously procured the construction and delivery of the Centres over the period from 2006 to 2014 (drawing on resources secured through the European Regional Development Fund ("ERDF") alongside the Council's own resources) to support the economic development of the city, creating facilities for businesses to start up and grow within the city.
All of the Centres have been managed throughout their lifetime directly by the Council and together, as at end July 2025, are home to 75 businesses, collectively employing a total of 363 people.
It is now considered that external expertise is required from a Managing Agent to provide a combination of strategic and operational leadership and management services to work alongside the Council in order to drive optimum performance from the Centres, both in terms of securing operational efficiencies and maximising economic impact (considered to be the dual objectives).
It is proposed that the Managing Agent would be required to deliver the following core services on behalf of the Council as the owner of the Centres:
• Strategic management of the Centres including targeted improvement of operational practices - with responsibility for procuring and appointing all contractors and with day-to-day supervision of the Council's retained staff operations.
• Marketing and letting of vacant spaces.
• Integrated culture of business development / support to stimulate business growth and expansion.
• ICT Managed Service Provision available to businesses on an opt in / opt out basis and
• Delivery of repairs and maintenance.
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Tender Regions
CPV Codes
79400000 - Business and management consultancy and related services
72000000 - IT services: consulting, software development, Internet and support
48200000 - Networking, Internet and intranet software package
50700000 - Repair and maintenance services of building installations
70300000 - Real estate agency services on a fee or contract basis
Keywords
networking software package
internet intranet application
network services suite
web connectivity platform
PC repair
printer servicing
office equipment overhaul
telecom system maintenance
AV equipment check
hardware troubleshooting
network device servicing
AV calibration
peripheral diagnostics
system upkeep
plumbing fixture repair
electrical wiring diagnostics
HVAC servicing
ventilation duct cleaning
boiler system tune
gas pipe leak fix
fire alarm system calibration
sanitary installation maintenance
heating pump service
water system overhaul
estate agency
realty brokerage
property intermediary services
commissioned real estate agency
contract-based property services
estate agent commission
property consulting
fee-based realty assistance
estate sale/buy facilitation
property transaction services
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
business consultancy
management advisory
organizational strategy
corporate consulting
management services
process optimization
operational improvement
professional consulting services
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
