Closed
The Provision of a Continuing Healthcare (CHC) Digital System on behalf of NHS South West London ICB
Descriptions
The aim of this procurement is to source and implement a Digital End-to-End Patient System specifically tailored to streamline the Continuing Healthcare (CHC) assessment and management process. The system should enable improved data sharing, automated workflows, and full lifecycle visibility of CHC cases, from referral to eligibility decision, care planning, and review.
Key Objectives:
• Improve efficiency and consistency in CHC case management.
• Ensure compliance with national standards and NHS CHC Framework.
• Reduce administrative burden on staff through automation and digitisation.
• Enhance patient experience through transparency, accessibility, and timely communication.
• Facilitate robust performance reporting and data analytics.
Engagement
NHS South West London Integrated Care Board (SWL ICB) are inviting suitably experienced and capable providers to submit a response to this market engagement questionnaire and expressions of interest for this potential contract. Currently, CHC assessments and reviews rely heavily on fragmented systems (e.g., paper records, spreadsheets, and siloed databases), leading to: • Inefficiencies in workflow and communication • Delays in eligibility decisions • Difficulty in tracking case status and accountability • Poor audit trails and non-compliance risks • Limited integration with other NHS digital services (e.g., NHS Spine, Shared Care Records) This procurement is intended to replace outdated or disjointed processes with a unified digital solution, providing transparency, auditability, and operational efficiency aligned with NHS digital transformation priorities. To download the tender documentation, please login and register at SAP Ariba on the below link. Please note the documents are free of charge to access: https://discovery.ariba.com/rfx/23515348 The deadline for submitting the questionnaire is 03 November 2025
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
79996100 - Records management
72322000 - Data management services
Keywords
document control
record policy
records auditing
data governance
data stewardship
IT systems
file management
compliance archiving
retention scheduling
information management
record classification
data lifecycle control
enterprise data policy
dataset coordination
master data management
records lifecycle
digital solutions
enterprise software
application software
packaged applications
metadata handling
structured data supervision
document retrieval systems
software package and information systems
digital record administration
physical and electronic records
Tender Lot Details & Award Criteria
1 Tender Lots
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