Awarded

The Provision of Contact Centre Communications Software

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Descriptions

Customer Contact Centre Communications Software Solution that has the capacity to integrate with an existing Customer Relationship Management Solution (CRM) and must be able to scale up rapidly to accommodate approximately 400 agents. WWU has approxi ....see more

Timeline

Closed Tender :

The Provision of Contact Centre Communications Software

Published Date :

25th Feb 2025

Published Date :

13th Oct 2025 in 10 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

N/A

Contract End :

N/A

Tender Regions

East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire and The Humber

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Wales & West Utilities Limited

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk