Closed

The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board

Descriptions

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.

Timeline

Published Date :

16th Oct 2022 2 years ago

Deadline :

18th Nov 2022 2 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

real-time user assistance

issue resolution scripting

help interface development

call logging tools

customer support panels

live chat help modules

technical support channels

multilingual help features

IT asset support

system lifecycle administration

technology operations assistance

digital service provisioning

endpoint management

integrated tech solutions

computer utility coordination

on-premise system support

general computing assistance

workstation management

infrastructure lifecycle control

IT performance supervision

helpdesk coordination

managed support frameworks

service desk implementation

hardware lifecycle tracking

network service routing

computer asset management

centralized IT monitoring

digital workflow control

hardware enhancement

system refresh solutions

performance boosting services

component retrofit planning

upgrade module deployment

technology renewal support

capacity improvement assistance

hardware revision services

lifecycle upgrade management

computing upgrade coordination

IT expert consultancy

technical systems advisory

specialist IT services

professional technology support

computer project expertise

tech strategy facilitation

specialized IT assistance

computing profession services

tailored IT solutions

digital professional support

IT support consulting

tech advisory services

systems assistance

computing guidance

technology troubleshooting consultancy

operational support advisory

technical IT consultancy

hybrid support services

professional tech consultation

systems aid

IT support services

technical assistance

helpdesk services

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

IT technical help

advanced system troubleshooting

hardware-level diagnostics

software crash resolution

infrastructure support

critical failure response

system optimization services

technical configuration help

low-level OS support

device compatibility resolution

network configuration

LAN/WAN setup

data transmission support

network architecture

secure communication infrastructure

connectivity solutions

IP routing services

wireless network deployment

network traffic control

enterprise network integration

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

2. Open Procedure (OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors