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The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
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Descriptions
The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
72700000 - Computer network services
72611000 - Technical computer support services
72253000 - Help-desk and support services
72590000 - Computer-related professional services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72540000 - Computer upgrade services
72253100 - Help-desk services
72610000 - Computer support services
72510000 - Computer-related management services
Keywords
desktop aid
systems aid
IT asset support
LAN/WAN setup
network service routing
hardware enhancement
IT support consulting
systems assistance
client-computer support
tailored IT solutions
customer support panels
user support solutions
IP routing services
24/7 user assistance
IT expert consultancy
helpdesk coordination
IT support services
network configuration
workstation management
technical IT consultancy
service request handling
endpoint management
live chat help modules
IT technical help
digital workflow control
help desk services
low-level OS support
remote support services
technical assistance
infrastructure support
system refresh solutions
multi-tier helpdesk
system troubleshooting
network traffic control
tech advisory services
computing assistance
connectivity solutions
network architecture
user support ticketing
call logging tools
incident logging system
remote IT support
hybrid support services
specialist IT services
computing guidance
technology renewal support
tech strategy facilitation
technical troubleshooting interface
enterprise network integration
technical incident resolution
capacity improvement assistance
issue resolution scripting
technical systems advisory
system optimization services
software crash resolution
centralized IT monitoring
system lifecycle administration
hardware-level diagnostics
computing profession services
computer utility coordination
help interface development
device compatibility resolution
hardware revision services
general computing assistance
computing upgrade coordination
support team coordination
on-premise system support
computer project expertise
technical support channels
IT performance supervision
professional tech consultation
multilingual help features
digital professional support
secure communication infrastructure
service desk implementation
data transmission support
component retrofit planning
wireless network deployment
computer asset management
issue resolution workflow
technical configuration help
digital service provisioning
specialized IT assistance
managed support frameworks
real-time user assistance
professional technology support
critical failure response
operational support advisory
technology troubleshooting consultancy
infrastructure lifecycle control
advanced system troubleshooting
performance boosting services
lifecycle upgrade management
hardware lifecycle tracking
upgrade module deployment
integrated tech solutions
technology operations assistance
Tender Lot Details & Award Criteria
1 Tender Lots
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