Closed

The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board

Descriptions

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.

Timeline

Published Date :

16th Oct 2022 3 years ago

Deadline :

18th Nov 2022 3 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

desktop aid

systems aid

IT asset support

LAN/WAN setup

network service routing

hardware enhancement

IT support consulting

systems assistance

client-computer support

tailored IT solutions

customer support panels

user support solutions

IP routing services

24/7 user assistance

IT expert consultancy

helpdesk coordination

IT support services

network configuration

workstation management

technical IT consultancy

service request handling

endpoint management

live chat help modules

IT technical help

digital workflow control

help desk services

low-level OS support

remote support services

technical assistance

infrastructure support

system refresh solutions

multi-tier helpdesk

system troubleshooting

network traffic control

tech advisory services

computing assistance

connectivity solutions

network architecture

user support ticketing

call logging tools

incident logging system

remote IT support

hybrid support services

specialist IT services

computing guidance

technology renewal support

tech strategy facilitation

technical troubleshooting interface

enterprise network integration

technical incident resolution

capacity improvement assistance

issue resolution scripting

technical systems advisory

system optimization services

software crash resolution

centralized IT monitoring

system lifecycle administration

hardware-level diagnostics

computing profession services

computer utility coordination

help interface development

device compatibility resolution

hardware revision services

general computing assistance

computing upgrade coordination

support team coordination

on-premise system support

computer project expertise

technical support channels

IT performance supervision

professional tech consultation

multilingual help features

digital professional support

secure communication infrastructure

service desk implementation

data transmission support

component retrofit planning

wireless network deployment

computer asset management

issue resolution workflow

technical configuration help

digital service provisioning

specialized IT assistance

managed support frameworks

real-time user assistance

professional technology support

critical failure response

operational support advisory

technology troubleshooting consultancy

infrastructure lifecycle control

advanced system troubleshooting

performance boosting services

lifecycle upgrade management

hardware lifecycle tracking

upgrade module deployment

integrated tech solutions

technology operations assistance

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

2. Open Procedure (OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk