Closed
The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
Descriptions
The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
Timeline
Published Date :
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Tender Regions
CPV Codes
72700000 - Computer network services
72611000 - Technical computer support services
72253000 - Help-desk and support services
72590000 - Computer-related professional services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72540000 - Computer upgrade services
72253100 - Help-desk services
72610000 - Computer support services
72510000 - Computer-related management services
Keywords
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
real-time user assistance
issue resolution scripting
help interface development
call logging tools
customer support panels
live chat help modules
technical support channels
multilingual help features
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
infrastructure lifecycle control
IT performance supervision
helpdesk coordination
managed support frameworks
service desk implementation
hardware lifecycle tracking
network service routing
computer asset management
centralized IT monitoring
digital workflow control
hardware enhancement
system refresh solutions
performance boosting services
component retrofit planning
upgrade module deployment
technology renewal support
capacity improvement assistance
hardware revision services
lifecycle upgrade management
computing upgrade coordination
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT support services
technical assistance
helpdesk services
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors