Open Closing 7 months ago

The provision of process optimisation services

Descriptions

The provision of process optimisation services for the Police, Fire and Crime Commissioner for Northamptonshire. The Authority is seeking to better understand the options available on the market for a partner to work with us on a process optimisation project. Within our organisations we have a number of key departments all of which have a number of customer services and “front door” processes to enable key tasks and actions to be completed. The key aims of this opportunity is to identify potential suppliers who can help refine our requirements with the aim of optimising processes to: • Increase efficiency • Reduce costs • Improve productivity • Enhance quality • Improve customer experience and satisfaction We are looking for responses to our pre market engagement document and offering some meetings to discuss options with suppliers with the aim of better informing our specification. Please view the documents on https://northamptonshire-opfcc.my.site.com/s/Welcome

Engagement

The provision of process optimisation services for the Police, Fire and Crime Commissioner for Northamptonshire. The Authority is seeking to better understand the options available on the market for a partner to work with us on a process optimisation project. Within our organisations we have a number of key departments all of which have a number of customer services and “front door” processes to enable key tasks and actions to be completed. The key aims of this opportunity is to identify potential suppliers who can help refine our requirements with the aim of optimising processes to: • Increase efficiency • Reduce costs • Improve productivity • Enhance quality • Improve customer experience and satisfaction We are looking for responses to our pre market engagement document and offering some meetings to discuss options with suppliers with the aim of better informing our specification. Invites for meetings will be sent following a review of the received PME documents. Provisional supplier meeting dates are 27th and 30th June. Please view the documents on https://northamptonshire-opfcc.my.site.com/s/Welcome

Timeline

Published Date :

21st May 2025 8 months ago

Deadline :

11th Jun 2025 7 months ago

Contract Start :

31st Aug 2025

Contract End :

31st Aug 2026

Tender Regions

Keywords

IT consulting

web services

network support

cloud services

systems audit

IT outsourcing

performance optimization

scalability consulting

software development

cybersecurity support

application maintenance

help desk services

digital transformation

IT infrastructure review

technical support

system integration

software customization

technical advisory

technical risk assessment

IT infrastructure management

solution feasibility studies

system architecture analysis

systems integration advice

technical requirement definition

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk