Awarded
TPA-ICTExternalResources-2019 - RFT in relation to the provision of ICT External Resources
Descriptions
The Authority wishes to procure an economic operator to provide the following Services:(a)the provision of external Information and Communications Technology ("ICT") resources to support the delivery of ICT projects for the Authority (the "Personnel Requirements"); and(b)the provision of a support desk for the Authority's Pensions Data Register system (the "Support Desk Requirements").
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
72211000 - Programming services of systems and user software
72300000 - Data services
72600000 - Computer support and consultancy services
72250000 - System and support services
72254000 - Software Testing
72230000 - Custom software development services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
system software programming
user interface development
middleware development
systems integration programming
backend engineering
user software design
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
functional testing
performance testing
regression testing
usability testing
unit testing
system testing
integration testing
acceptance testing
test automation
quality assurance
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
