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Travel, Accommodation and Event Management Services
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Descriptions
Northern Gas Networks (NGN) have a requirement to secure the services of a travel management company. NGN have approx. 1400 employees with offices spread throughout the north of England. A travel management system has been in place since 2015 with restrictions set on all travel booked sent to line managers for approvals. Car Hire, Taxi Bookings, Car Parking, Ferry Tickets, Tube Ticket Bookings, Meetings including Conference and Event Planning are also booked through the travel system. All NGN employees have access to book, with some key bookers requesting group bookings or booking on behalf of other colleagues. NGN have a travel policy in place which outlines restrictions for standard class travel only for colleagues and hotel spend limits with restrictions set on allowances for food and drink. The solution has enabled monitoring and enforcement of the Travel Policy by setting rules and limits within the solution. Approval needs to be sought to book travel that falls outside the policy, our current system flags out-of-policy bookings and if selected is sent immediately for manager approval. It also provides a mechanism to benchmark travel and drive refinement of the Travel Policy in the future. NGN wishes to award a contract to a supplier who can demonstrate the ability to provide all our requirements as set out in the Scope of Requirements document.
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Keywords
retail sales support
travel consultancy
excursion organization
itinerary planning
transit route operation
road passenger transport
general freight shipment
food service operations
group tour coordination
package tour arrangement
customer service outlets
trip support service
tour planning service
travel assistance center
non-waste transport service
logistics delivery service
haulage logistics service
merchandise retail assistance
transport network provisioning
tourist travel management
hotel hospitality services
cargo transport management
transport vehicle operation
restaurant catering operations
travel booking agency services
dining facility provision
on-premises retail services
transport planning service
guest accommodation management
hospitality venue operations
Tender Lot Details & Award Criteria
1 Tender Lots
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