Awarded
TSM and Customer Feedback Surveying Services
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Descriptions
Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required suc ....see more
Timeline
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Tender Regions
CPV Codes
79311200 - Survey conduction services
79342310 - Customer survey services
79342311 - Customer satisfaction survey
79311000 - Survey services
79311210 - Telephone survey services
Keywords
opinion polling
data collection
survey execution
opinion surveys
CATI services
online surveys
survey services
sample surveys
CSAT surveys
field surveys
post service evaluation
survey implementation
telephone polling
data collection services
consumer survey analysis
remote survey conduction
outbound survey calls
telephone surveys
questionnaire design
telephonic polling
fieldwork management
satisfaction assessment
satisfaction metrics
survey data gathering
customer survey services
client questionnaires
feedback collection
survey conduction
survey coordination
primary data collection
field survey execution
satisfaction index
customer insight gathering
customer experience feedback
satisfaction survey design
phone-based data collection
in-person survey operations
quantitative field surveys
customer satisfaction survey
satisfaction benchmarking
client satisfaction measurement
empirical research support
customer feedback surveys
consumer satisfaction polling
opinion polling via phone
structured telephone interviews
phone questionnaire execution
questionnaire implementation
Tender Lot Details & Award Criteria
1 Tender Lots
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