Open Closing in a 1 month
Warm Homes Plan - Consumer Protection Reform
Descriptions
Disclaimer The information set out below is indicative only, provided for early stage market engagement and does not commit the Department to running a procurement. Scope, timelines, routes to market, contract values and duration are subject to chang ....see more
Engagement
Engagement Context Please note that this is very early-stage engagement. Its purpose is to inform Departmental discussions about possible delivery models for the future of consumer protection for warm homes retrofit. Final decisions about how consum ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
79900000 - Miscellaneous business and business-related services
79342300 - Customer services
Keywords
customer care
CRM calls
office support
client support
client relations
service desk
inbound/outbound calls
customer interaction
business facilitation
multi-channel support
helpdesk call centre
misc business services
operational services
help desk services
call handling services
call queue management
telemarketing operations
consumer assistance
call centre services
after-sales support
customer services
customer contact management
miscellaneous corporate services
ad hoc business assistance
non-specialized business services
professional service diversity
service experience management
general corporate support
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
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Possible bidding competitors
Possible bidding competitors
