WCC Third Party Direct Debit Solutions

Descriptions

WCC is looking for a third-party direct debit solution that could have the potential of being a fully managed service. This solution should be able to automate the collection of income which will reduce manual data entry and monitoring. It is expected that the solution will allow for fast and accurate creation and verification of direct debit mandates. Adhering to BACs requirements is essential along with WCC internal audit standards.

This solution must be able to support high volume processing, such Adult Social Care, with over 6,000 - 7,000 generating £77 million income annually. WCC plan to start with small volumes, ultimately scaling up.

Engagement

We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal Warwickshire County Council In-Tend, with Reference: WAR-0006. The Council would be grateful if you could complete the questions in the market testing document and respond by 8th of October 2025 at 12 Noon. You should submit your completed responses by uploading via Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/warwickshirecc/aspx/Home Additional information can be obtained from the above-mentioned address. Contact Details: If you have any questions regarding this Market testing exercise, then please upload via the correspondence function on Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk