Welsh Speaking/Delivery Specialist

Descriptions

Business Wales provides a first class business support service to small and medium sized enterprises (SMEs) located in Wales on behalf of the Welsh Government, funded by the European Regional Development Fund. This service is delivered by Growth Partnership Wales, a partnership of Business in Focus, Antur Teifi and Serco Limited.Superfast Business Wales is a service element of Business Wales, which started in January 2016. It supports eligible businesses across Wales to understand, adopt and exploit the benefits of Superfast Broadband.Serco ESE is looking to select a group of Specialists to support the existing team deliver one-to-one interventions in the medium of Welsh (including written report) with business clients.Activities:-Support small and medium sized businesses to commercially exploit new technologies enabled by superfast broadband-Work with new and established businesses on a one-to-one basis to develop a specific ICT diagnostic and action plan, the focus on helping small and medium sized enterprises which have growth or growth potential to maximise the impact of superfast enabled technologies-Field based working one-to-one with the business-Conduct an ICT diagnostic, examine in detail the elements and requirements of the business in order to identify opportunities for growth with specific reference to the effective use of ICT-Work with businesses to overcome barriers during the implementation of their action plan in order to sustain momentum towards the agreed goals-Accurately complete actions plans and related paperwork, ensuring support hours are delivered and documentedThe associated time required per intervention will be 7 hours inclusive of:-Preparation time, desktop research of business and review of Inspiring Action Workshop actions-Travel to and from the meeting location-One-to-one client meeting at an agreed location, typically two hours at the client’s site-Write up of workbook and action plan and completion of paperwork-Full written report completed, sent to the SFBW Business Advisor Team Leader and once approved sent to business beneficiary-Follow up call with the business beneficiary, circa 20 minutes to ensure progress is being made-To record, document and store all activity on the ICT systems provided-To ensure all evidence of activity is available for compliance checksNumber of Interventions:-Expected to be around 50 interventions but can be varied subject to demandThe locations to be covered:-North, Mid and South Wales-Office, desk space and meeting room is available at SFBW offices at St Asaph, Newtown, Bridgend and Carmarthen if requiredSerco Regional Services Ltd will contract with the successful suppliers and it is anticipated that the contract will be awarded for the period Apr 2018 to 31 December 2020 subject to available funding and performance reviews.Contract ValueThere will be no value attached to the contract awarded as it will be business led and individual work packages will be agreed.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=81735.