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West London Waste Authority - The collection, repair and distribution of laptops and small electrical and electronic devices from Household Reuse and Recycling Centre
Descriptions
Background:
West London Waste Authority is a statutory waste disposal authority that was created in 1986. We are responsible for disposing of waste collected by the London Boroughs of Brent, Ealing, Harrow, Hillingdon, Hounslow, and Richmond upon Thames. About 1.7 million people live in this area, which covers 38,000 hectares.
This expression of interest (EoI) is for the collection, repair, and distribution back into the community of laptops, which have been disposed of at West London Waste Authority's (WLWA) managed / supported Household Reuse and Recycling Centres (HRRCs). There may be potential opportunities to also collect other small electrical and electronic devices (small kitchen appliances, hair / beauty devices, and gaming consoles) on an ad hoc basis.
Selection would be based on responses to the questions in the attached questionnaire.
Place of performance:
This service will initially be required at three sites, namely: (1) Townmead Road (off Mortlake Road, Kew, TW9 4EL, Richmond); (2) Greenford Road (UB6 9AR, Ealing); and (3) Spacewaye (Pier Road, Feltham TW14 0TH - Hounslow) sites.
Financial / commercial considerations:
It is estimated that there would be a total of circa 0.1 - 1 tonne of items per annum for collection across the three sites.
The resale price of the items in the contract is estimated to be circa £6,300 - £19,700 per annum.
There will be no payments made to the off-taker(s). All associated costs (e.g., for collection vehicles, PAT testing, and resourcing) will be the responsibility of the contractor.
A percentage of the repaired devices (to be agreed following discussion between WLWA and the provider) would be required to be returned to WLWA.
Data reporting requirements:
Providers will be required to submit quarterly reports detailing:
The number and types of items collected, repaired and redistributed
Beneficiary demographics (where appropriate)
Environmental impacts (e.g., kg CO2e saved)
Social value outcomes
Timelines / Duration:
It is aimed that collections will begin from November / December 2025.
Any agreement will be in place initially for two years and then subject to review, based on the KPIs below. Following this review, the initial agreement will then become a rolling 2-year agreement
Start date: 3rd November 2025
End date: 31st October 2027
KPIs:
The key criteria for reviewing contractor performance are namely the:
Number of incidences of non-compliance reported during the collection and management of the devices
Timely and accurate reporting of collections and social value delivered
Number of beneficiaries engaged
How to respond:
If you are interested in the opportunity, please complete the attached questionnaire and return to Terry Tudor (TerryTudor@westlondonwaste.gov.uk) by no later than 23:59 on Friday 3rd October 2025.
Timeline
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Tender Regions
CPV Codes
39712000 - Electrical domestic appliances for use with the human body
39720000 - Non-electric domestic appliances
39713000 - Electrical domestic appliances for cleaning; smoothing irons
32000000 - Radio, television, communication, telecommunication and related equipment
39714000 - Ventilating or recycling hoods
39716000 - Parts of electrical domestic appliances
50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
39711000 - Electrical domestic appliances for use with foodstuffs
39717000 - Fans and air-conditioning appliances
39715000 - Water heaters and heating for buildings; plumbing equipment
39710000 - Electrical domestic appliances
Keywords
radio equipment
television equipment
communication apparatus
telecom device
broadcast receiver
electrical domestic appliances
electric household devices
powered home appliances
domestic electric equipment
food prep appliances
kitchen electric devices
culinary domestic electrics
cooking electric appliances
personal care appliances
grooming devices
electric trimmers
body care electrics
hair removal gadgets
Electrical domestic appliances for cleaning
ventilating hoods
kitchen extractor hoods
air recycling hoods
cooker hoods
Water heaters and heating for buildings
appliance parts
domestic electric appliance components
spare parts for home appliances
fans and air‑conditioning appliances
ventilation fans
AC units
air circulators
non-electric domestic appliances
manual household appliances
mechanical home devices
motor rewinding
transformer oil change
generator inspection
switchgear testing
electrical panel repair
control cabinet servicing
circuit breaker calibration
electrical actuator fix
substation equipment tune-up
voltage regulator service
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
