Awarded
West Yorkshire Residents' Perceptions of Transport Survey, Waves 24 to 26
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Descriptions
The West Yorkshire Combined Authority (CA), and its predecessors had conducted a residents' perceptions of transport survey since 2003. The CA has now appointed a Consultant for a further three annual waves of the survey. The principal aim of the survey is to provide high-level views of public perceptions and attitudes to transport to inform strategic and operational decision-making across West Yorkshire (which consists of Bradford, Calderdale, Kirklees, Leeds and Wakefield).
The survey complements other existing transport surveys such as the National Highways and Transportation Survey (NHT), the Transport Focus User Surveys such as, Your Bus Journey, and the Department for Transport (DfT) National Travel Survey. As such, this survey will concentrate on obtaining views not already available at West Yorkshire Combined Authority or District Council level from residents aged 16 and over. The survey will build upon an existing time series, which is one of the main strengths of this dataset, along with some evolution to fit evolving roles and responsibilities of the CA.
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Tender Regions
CPV Codes
79342310 - Customer survey services
79342311 - Customer satisfaction survey
73200000 - Research and development consultancy services
73210000 - Research consultancy services
79311210 - Telephone survey services
79315000 - Social research services
Keywords
opinion polling
survey execution
expert review
CATI services
project roadmap
social research
R&D planning
funding advisory
CSAT surveys
policy advisory
study design review
post service evaluation
social behavior analysis
field research advisory
methodology guidance
proposal development
telephone polling
consumer survey analysis
remote survey conduction
social data collection
outbound survey calls
telephone surveys
societal trend analysis
proposal refinement
telephonic polling
satisfaction assessment
development oversight
satisfaction metrics
evaluation support
data analysis consulting
customer survey services
social impact assessment
community research
client questionnaires
ethnographic research
feedback collection
market relevance study
innovation strategy
research planning
scientific consulting
academic research advice
satisfaction index
customer insight gathering
commercialization consulting
customer experience feedback
sociological study services
technology trend analysis
satisfaction survey design
phone-based data collection
social attitudes surveying
customer satisfaction survey
satisfaction benchmarking
client satisfaction measurement
customer feedback surveys
consumer satisfaction polling
qualitative field studies
opinion polling via phone
structured telephone interviews
phone questionnaire execution
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