Awarded
Whistle-blowing Hotline and Associated Services.
Descriptions
The Authority intends to appoint a Service Provider to provide a Whistle-blowing Hotline and associated investigation services. The Service Provider will undertake disclosure assessment and reporting, make management action recommendations, provide a comprehensive investigative service (including scoping/planning, interviewing, recording/transcription, written updates/reports, verbal updates/reports, referral to third parties if required) and provide advice and oversight.
Timeline
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Tender Regions
Wales
CPV Codes
72253000 - Help-desk and support services
79720000 - Investigation services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
79212400 - Fraud audit services
79212000 - Auditing services
79411000 - General management consultancy services
Keywords
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
business services
legal services
marketing consulting
recruitment services
printing services
security services
corporate support
professional services
advisory services
office support
auditing services
general audit
financial audit
audit planning
compliance check
financial assessment
accounting audit
audit reporting
audit assurance
audit verification
fraud audit services
forensic accounting
fraud detection
financial irregularities investigation
internal fraud review
forensic audit
anti‑fraud compliance
irregularity analysis
investigation services
fraud risk assessment
general management consultancy
strategic management advice
leadership advisory
executive consulting
business strategy support
top-level consultancy
management process review
corporate governance advisory
investigative services
detective services
security investigations
fraud investigations
corporate investigations
background investigations
private investigation
investigative research
case investigation
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
