Closed

Out of Hours Customer Commnication

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Descriptions

Out of Hours Communication services, customer services for Stonewater customers when the contact center is closed.see more

Timeline

Published Date :

29th Jun 2021 4 years ago

Deadline :

31st Jul 2021 4 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands England Wales Scotland Northern Ireland Isle of Man Channel Islands London

CPV Codes

79510000 - Telephone-answering services

79342300 - Customer services

79511000 - Telephone operator services

Keywords

customer care

client support

call routing

phone support

telephony relay

client relations

call answering

PBX handling

message taking

service desk

customer interaction

telephony operator

call transfer services

switchboard services

receptionist answering

incoming call handling

help desk services

operator-managed calls

switchboard operations

consumer assistance

+10 more

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Workflows

Status :

Closed

Procedure :

Restricted procedure

Suitable for SME :

N/A

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Stonewater Ltd

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk