Find public sector tenders

The Arts Council of Wales have a implemented SIP trunk/channels, Skype for business and Polycom handsets to replace end of life PBX/ISDN infrastructure.We are now in the position to procure a contact centre solution that meets our requirements and wi ....

This was a Direct Award. Compliant under the government Guidance for Direct Award: Guidance: Direct Award (HTML) - GOV.UK. Point 27 applies to this direct award: "27. Any incompatibility between existing systems/equipment and new goods, services ....

Anywhere 365 Dialogue Cloud Platform

FS910648 - Anywhere365 and Integration for MS teams

Microsoft Teams Contact Centre Planning, Delivery and Operational Management with Anywhere365 licencing Contract term 2+1+1 Call-off form CCS G-cloud 12 FW

Migration of Anywhere365 to Anywhere365 Dialogue Cloud, including licensing & support

Anywhere365 provides the Council with Contact Centre capabilities, integrated into Skype for Businness allowing services to manage internal and external calls with the public.

Contract awarded via G-cloud 12 I&T are migrating the Anywhere365 Contact Centre solution from on-premises to Cloud. This contract is to provide required support and Anywhere365 Dialogue Studio licence.

Orbit have recently transitioned to a new telephony platform, Anywhere365, (API Info) and as part of this transition have moved away from the previous Quality Management System. Quality Management is vital to our business, especially our Contact Cent ....

Orbit have recently transitioned to a new telephony platform, Anywhere365 (A365), which does not have an integration with NICE IEX our current Workforce management system. This also coincided with our current version of NICE IEX WFM reaching end of l ....