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Customer Experience Platform

Buyer : Rotherham Borough Council

location icon Yorkshire and The Humber
tag icon N/A
No of lots : 1
Tender Id : 1806250054
Type of Contract : PIN
Published : 18th Jun 2025
Deadline : 18th Jun 2026
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Descriptions

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

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Gallery 33 - Immersive Experience Ideation and Production Services

Buyer : Natural History Museum

location icon London
tag icon £180K
No of lots : 1
Tender Id : 306250053
Type of Contract : Contract
Published : 3rd Jun 2025
Deadline : 7th Jul 2025
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Descriptions

In 2027, the Natural History Museum will open a new, permanent gallery at South Kensington dedicated to building a positive connection to nature in our very youngest audiences – aged 4-7 years old – and their adults. The Natural Histor ....

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New Citizen Experience Contact Centre Contract(s) for BAU & Surge requirements

Buyer : UK Health Security Agency

location icon North West+ 12 more
tag icon £353.91M
No of lots : 1
Tender Id : 2305250016
Type of Contract : PIN
Published : 23rd May 2025
Deadline : 23rd May 2026
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Descriptions

This contract is for the delivery of Contact Centre Service requirements as part of BAU activities and emergency preparedness.

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Digital by Default Patient Experience Portal and Hybrid Mail

Buyer : Bradford Teaching Hospitals NHS Foundation Trust

location icon Yorkshire and The Humber
tag icon £2.04M
No of lots : 1
Tender Id : 2305250590
Type of Contract : PIN
Published : 23rd May 2025
Deadline : 23rd May 2026
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Descriptions

Patient Experience Portal and digital by default appointment letters for various departments within Bradford Teaching Hospitals NHS Foundation Trust and Airedale NHS Foundation Trust. Calderdale and Huddersfield NHS Foundation Trust may also join ....

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Durham Tees Valley Adult Learning Disabilities - Lived Experience Coproduction

Buyer : TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST

location icon North East
tag icon £210K
No of lots : 1
Tender Id : 1601250066
Type of Contract : PIN
Published : 16th Jan 2025
Deadline : 16th Jan 2026
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Descriptions

To work in partnership with the Tees Esk and Wear valley trust to support adults (aged 18+) who have a learning disability within the Durham and Tees valley area. Supporting the process of gathering feedback, insight and guidance that will then be fe ....

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Health and Care Experience Survey 2025-26

Buyer : Scottish Government

location icon Scotland
tag icon £635K
No of lots : 1
Tender Id : 1601250025
Type of Contract : PIN
Published : 16th Jan 2025
Deadline : 16th Jan 2026
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Descriptions

The Scottish Government has a requirement to place a contract with an external service provider for the provision of the Health and Care Experience Survey 2025. The scope of the contract will be to undertake the survey fieldwork and the transfer of a ....

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Experts by Experience Services

Buyer : Care Quality Commission

location icon North West+ 13 more
tag icon N/A
No of lots : N/A
Tender Id : 0701250023
Type of Contract : Contract
Published : 7th Jan 2025
Deadline : N/A
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Descriptions

The Care Quality Commission (CQC) is the independent health and social care regulator in England that monitors, inspects and regulates health and social care services to ensure they meet fundamental standards of quality and safety. It ensures health ....

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Experts by Experience Services

Buyer : Care Quality Commission

location icon London+ 13 more
tag icon £10M
No of lots : 1
Tender Id : 2412240174
Type of Contract : PIN
Published : 24th Dec 2024
Deadline : 24th Dec 2025
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Descriptions

The Care Quality Commission (CQC) is the independent health and social care regulator in England that monitors, inspects and regulates health and social care services to ensure they meet fundamental standards of quality and safety. It ensures health ....

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Lived Experience Services across the South East Health and Justice Secure Estate ....

Buyer : NHS England

location icon South East
tag icon N/A
No of lots : 1
Tender Id : 2210240149
Type of Contract : PIN
Published : 22nd Oct 2024
Deadline : 22nd Oct 2025
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Descriptions

This notice is placed as a Prior Information Notice (PIN) to facilitate engagement with potential providers and relates only to a pre-procurement market questionnaire. NHS England Health & Justice South East (the Commissioner) seeks to re-commission ....

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Inpatient Quality Transformation - Lived Experience Review

Buyer : Avon and Wiltshire Mental Health Partnership NHS trust

location icon South West
tag icon N/A
No of lots : N/A
Tender Id : 0209240155
Type of Contract : PIN
Published : 2nd Sep 2024
Deadline : 2nd Sep 2025
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Descriptions

AWP is considering conducting a procurement process to find a partner who is experienced in providing engagement and co-production methodologies in mental health, ideally across cohorts of people with experience of acute inpatient care, rehabilitatio ....

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