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Customer Journey Mapping Project

Buyer : The Swaythling Housing Society Ltd Trading as Abri

location icon North West+ 12 more
No of lots : 1
Tender Id : 1901260414
Type of Contract : Tender
Published : 19th Jan 2026
Deadline : 13th Feb 2026
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Descriptions
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers nee ....
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Leisure Member Bespoke Customer Journey Communication System

Buyer : Blackpool Council

location icon North West
No of lots : 1
Tender Id : 1901260303
Type of Contract : Tender
Published : 19th Jan 2026
Deadline : 19th Feb 2026
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Descriptions
Active Blackpool are seeking a partnership with an external company to work with the service to create and deliver bespoke customer journey communication to drive participation in physical activity and increase commercial revenue.   The successf ....
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JHG - The Provision of Customer Satisfaction Surveys

Buyer : Jigsaw Homes Group Ltd

location icon East Midlands+ 1 more
No of lots : 1
Tender Id : 1601260378
Type of Contract : Tender
Published : 16th Jan 2026
Deadline : 14th Feb 2026
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Descriptions
Jigsaw Homes Group Limited is inviting tenders to undertake, collate and analyse customer satisfaction surveys for the entirety of its stock areas. We invite tenders for the options set out below. The options are supported by relevant appendices to u ....
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Rail Customer Experience Survey data visualisation and communications support

Buyer : Transport Focus

location icon North West+ 12 more
No of lots : 1
Tender Id : 0801260329
Type of Contract : Tender
Published : 8th Jan 2026
Deadline : 28th Jan 2026
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Descriptions
1. Overview Transport Focus is the voice of Britain's transport users. As the independent watchdog for transport users, we listen to the public and find out their experience of using, or trying to use, Britain's railways and England's buses, coaches, ....
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ECRM - SaaS Customer Relationship Management

Buyer : H M Revenue and Customs

location icon North West+ 12 more
No of lots : 1
Tender Id : 1108250045
Type of Contract : PIN
Published : 11th Aug 2025
Deadline : 11th Aug 2026
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Descriptions
Provision of Software as a Service (SaaS) Customer Relationship Management Licenses
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Customer Satisfaction Surveys

Buyer : Northern Gas Networks Limited

location icon North West+ 12 more
No of lots : 1
Tender Id : 1806250020
Type of Contract : Tender
Published : 18th Jun 2025
Deadline : N/A
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Descriptions
51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 Post ....
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Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.
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Customer Identity Management - OKTA

Buyer : Student Loans Company

location icon North West+ 12 more
No of lots : 1
Tender Id : 2505250022
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.
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Customer Software Delivery - Processing Enablement - Re-Procurement

Buyer : Student Loans Company

location icon North West+ 12 more
No of lots : 1
Tender Id : 2505250055
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.
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Customer Information Systems (CIS) Renewals, All Lines

Buyer : TRANSPORT FOR LONDON

location icon North West+ 12 more
No of lots : 1
Tender Id : 2305250841
Type of Contract : PIN
Published : 23rd May 2025
Deadline : 23rd May 2026
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Descriptions
Addresses obsolescence related to Customer Information Systems (CIS) across all London Underground (LU) lines. This includes: comms links, MICA sites, direct sign replacement, complex sites and control centre equipment.

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