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T25-021BUS Development and Delivery of a Customer Services Employment Academy fo ....

Buyer : Derry City and Strabane District Council

location icon Northern Ireland
tag icon N/A
No of lots : 1
Tender Id : 0304250018
Type of Contract : Contract
Published : 3rd Apr 2025
Deadline : N/A
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Descriptions

This is an invitation to tender for the development and delivery of a Customer Services Employment Academy on behalf of Derry City and Strabane District Council’s Labour Market Partnership, hereby known as DSLMP. Through the 2024/25 Action Plan, DS ....

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Insight Framework for Customer Intelligent and Strategic Insight

Buyer : ORDNANCE SURVEY LIMITED

location icon N/A
tag icon £750K
No of lots : 1
Tender Id : 2503250029
Type of Contract : Framework
Published : 25th Mar 2025
Deadline : 21st Apr 2025
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Descriptions

Ad hoc services for insight companies to manage the fast-paced pieces of work for Customer intelligence

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Telephony & Customer Relationship Management (CRM) system for Cambridgeshire Cou ....

Buyer : Cambridgeshire County Council

location icon East of England
tag icon N/A
No of lots : 1
Tender Id : 1803250158
Type of Contract : PIN
Published : 18th Mar 2025
Deadline : N/A
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Descriptions

Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....

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Provision of Information Technology (IT), Customer and Revenue and Benefits serv ....

Buyer : London Borough of Barnet

location icon London
tag icon £30M
No of lots : 1
Tender Id : 1403250054
Type of Contract : PIN
Published : 14th Mar 2025
Deadline : N/A
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Descriptions

The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise seeks feedba ....

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EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Fr ....

Buyer : the Education Authority

location icon Northern Ireland
tag icon N/A
No of lots : 1
Tender Id : 0303250015
Type of Contract : Contract
Published : 3rd Mar 2025
Deadline : N/A
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EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Fr ....

Buyer : the Education Authority

location icon Northern Ireland
tag icon N/A
No of lots : 1
Tender Id : 1102250017
Type of Contract : Contract
Published : 11th Feb 2025
Deadline : N/A
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EOL AI Customer Chat Bot

Buyer : British Council

location icon North West+ 13 more
tag icon £200K
No of lots : 1
Tender Id : 0702250042
Type of Contract : PIN
Published : 7th Feb 2025
Deadline : N/A
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Descriptions

British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing ....

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Transport for London Customer Relationship Management (CRM) system

Buyer : Transport for London

location icon London
tag icon N/A
No of lots : 1
Tender Id : 2901250017
Type of Contract : PIN
Published : 29th Jan 2025
Deadline : N/A
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Descriptions

The scope of the programme is to procure and deliver a CRM solution for TfL to communicate with its customers on a range of topics, including service updates and marketing campaigns.

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Customer Experience Platform

Buyer : Mid Ulster District Council

location icon Northern Ireland+ 13 more
tag icon N/A
No of lots : 1
Tender Id : 1612240496
Type of Contract : Contract
Published : 16th Dec 2024
Deadline : N/A
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Descriptions

The Council is seeking to procure a customer experience platform solution that: • Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification D ....

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Soft Market Test/Pre Market Engagement for Customer Employment Support Service

Buyer : Plus Dane Housing Limited

location icon North West
tag icon N/A
No of lots : 1
Tender Id : 2111240261
Type of Contract : PIN
Published : 21st Nov 2024
Deadline : 21st Nov 2025
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Descriptions

Plus Dane Housing are seeking input from the market in relation to strategy for the potential procurement of a customer employment support service. Please note: this is not a tender and pre market engagement exercise only, completion of this soft mar ....

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