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Customer Diagnostic (Westminster 2030 - Fit for the Future)

Buyer : Westminster City Council

North West+ 12 more

No of lots : 1

Tender Id : 812250442

Type of Contract : Tender

Published : 8th Dec 2025

Deadline : 5th Jan 2026

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Descriptions

Westminster City Council is seeking competitive bids for the delivery of this Customer Diagnostic. This approach ensures value for money, transparency, and alignment with procurement best practice. Currently, customer contact is fragmented acr ....

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Customer Research Surveys

Buyer : Karbon Homes

North East+ 1 more

No of lots : 1

Tender Id : 212250007

Type of Contract : Tender

Published : 2nd Dec 2025

Deadline : 2nd Jan 2026

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Descriptions

Karbon Group are looking for an experienced research agency to deliver the customer survey element of Karbon's Customer Experience Framework (CEF). Karbon Group consists of Karbon Association including Byker Community Trust (BCT) and subsidiaries 54N ....

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ECRM - SaaS Customer Relationship Management

Buyer : H M Revenue and Customs

North West+ 12 more

No of lots : 1

Tender Id : 1108250045

Type of Contract : PIN

Published : 11th Aug 2025

Deadline : 11th Aug 2026

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Descriptions

Provision of Software as a Service (SaaS) Customer Relationship Management Licenses

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Validating Customer Application Data (VCAD)

Buyer : Hm Land Registry

North West+ 12 more

No of lots : 1

Tender Id : 1807250027

Type of Contract : PIN

Published : 18th Jul 2025

Deadline : 18th Jul 2026

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Descriptions

As part of a strategic decision to improve application quality, HM Land Registry (HMLR) are looking to introduce new standards for when an application can be accepted. Applications to HMLR often contain simple administrative errors meaning we need to ....

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Customer Satisfaction Surveys

Buyer : Northern Gas Networks Limited

North West+ 12 more

No of lots : 1

Tender Id : 1806250020

Type of Contract : Tender

Published : 18th Jun 2025

Deadline : N/A

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Descriptions

51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 Post ....

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Customer Experience Platform

Buyer : Rotherham Borough Council

Yorkshire and The Humber

No of lots : 1

Tender Id : 1806250358

Type of Contract : PIN

Published : 18th Jun 2025

Deadline : 18th Jun 2026

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Descriptions

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

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Technology Group Strategic Partner - Customer Software Delivery - Customer Enabl ....

Buyer : Student Loans Company

North West+ 12 more

No of lots : 1

Tender Id : 2505250054

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

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Customer Identity Management - OKTA

Buyer : Student Loans Company

North West+ 12 more

No of lots : 1

Tender Id : 2505250022

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

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Customer Software Delivery - Processing Enablement - Re-Procurement

Buyer : Student Loans Company

North West+ 12 more

No of lots : 1

Tender Id : 2505250055

Type of Contract : PIN

Published : 25th May 2025

Deadline : 25th May 2026

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Descriptions

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

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Customer Information Systems (CIS) Renewals, All Lines

Buyer : TRANSPORT FOR LONDON

North West+ 12 more

No of lots : 1

Tender Id : 2305250841

Type of Contract : PIN

Published : 23rd May 2025

Deadline : 23rd May 2026

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Descriptions

Addresses obsolescence related to Customer Information Systems (CIS) across all London Underground (LU) lines. This includes: comms links, MICA sites, direct sign replacement, complex sites and control centre equipment.

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