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North Yorkshire Police (NYP) are exploring market options for a Unified Customer Contact and Force Control Room Solution and welcomes supplier input to address the following core components:

• Contact Management (multi-channel)

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As part of the HMRC Enterprise Customer Relationship Management Programme, HMRC are seeking a supplier to provide Software as a Service Customer Relationship Management. There will be future procurements for an Intelligent Client Function, System ....

British Council is looking to award to contract to an expert service provided with already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 P ....

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

Additional programme of Customer Information Screen (CIS) and Public Address (PA) installations in line with the 2025/26 NTL Service Quality Improvement Proposal. This new list of upgrades identified as LOT 4 – SQIP, Covers off the below sta ....

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Addresses obsolescence related to Customer Information Systems (CIS) across all London Underground (LU) lines. This includes: comms links, MICA sites, direct sign replacement, complex sites and control centre equipment.