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Wales West Utilities Ltd (WWU) requires a new and / or upgraded Customer Contact Centre Software. It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to meet the chall ....

The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.

GSA are seeking Demonstrations from interested suppliers in providing Contact Centre Solution Software, it is anticipated that GSA would limit the demonstrations to 5 providers. interested providers should email procurement@greensquareaccord.co.uk to ....

Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached questionnai ....

Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications.

Cadent Gas is seeking to engage with suppliers to buy a modern, cloud-based solution for its emergency customer contact center infrastructure, including the network connectivity and the associated telephony applications.

HMRC is seeking an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. This update marks the next step in the programme, the formal launch of the procurement. Key Informa ....

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Resource augmentation contract for contact centre service for student application and payment management