Find public sector tenders

Market engagement for future services: customer contact transformation to include robotic automation, assistive technologies, and customer account management.

The Delivery of Customer Journey Support for the Installation of Energy Efficiency Measures (Green Homes Grant/Devo-Retrofit)

Customer Journey Mapping (Bus & Coach) and Strategic Coach Corridor Scoping Studies

For the provision of Market Research services.

Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.

Nottingham City Council, on behalf of the Midlands Net Zero Hub, has awarded contracts for the supply of services to provide domestic retrofit customer journey support to energy efficiency schemes across the region. Values given in this award notice ....

British Business Bank is inviting interested Suppliers to tender for the provision of comprehensive customer journey maps for key processes across the Bank This will include translation of' BBB processes into horizontal customer journeys (group-wide, ....

The key purpose of this service is: 'to research the critical success factors required to influence the re-moding of targeted customer journeys away from single-occupancy car use, using National Highways network and assets.' The key objectives includ ....

Cambridge City Council and South Cambridgeshire District Council are seeking a partner to support the review of their online services with a focus on the journey of website visitors in locating and understanding the available services, identifying wh ....

The British Library ticketing solution