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New Build Customer Journey Support

Buyer : Peabody Trust

location icon North West+ 12 more
No of lots : 1
Tender Id : 2904250472
Type of Contract : PIN
Published : 29th Apr 2025
Deadline : 29th Apr 2026
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Descriptions
The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....
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SSP Customer Portal

Buyer : Construction Industry Training Board

location icon North West+ 12 more
No of lots : 1
Tender Id : 1911250088
Type of Contract : Tender
Published : 19th Nov 2025
Deadline : 15th Dec 2025
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Descriptions
Invitation to Participate - Site Safety Plus (SSP) Customer Portal.   CITB is looking to develop and implement a digital customer portal for the administration process of Site Safety Plus (SSP) to eliminate manual processing, improve operational ....
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West Midlands Digital Journey Platform (WMDJP)

Buyer : West Midlands Combined Authority

location icon West Midlands
No of lots : 1
Tender Id : 1811250051
Type of Contract : PIN
Published : 18th Nov 2025
Deadline : 2nd Dec 2025
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Descriptions
Follow-up Questionnaire Please note: this questionnaire is to follow-up on the previous Preliminary Market Engagement Notice published 25/09/2025.   Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA), is seek ....
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Customer Research and Engagement

Buyer : NORTHUMBRIAN WATER LIMITED

location icon North East+ 1 more
No of lots : 1
Tender Id : 1711250367
Type of Contract : Framework
Published : 17th Nov 2025
Deadline : 12th Dec 2025
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Descriptions
NWL are looking for a supplier who can provide customer research and engagement and supporting consultancy services. In main this is to support Price Review 2029 (PR29). The plan will cover the services we will provide from 2030. The contract term wi ....
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UK Power Networks Customer Vulnerability Enduring Partnerships

Buyer : UK POWER NETWORKS (OPERATIONS) LIMITED

location icon North West+ 12 more
No of lots : 1
Tender Id : 1211250186
Type of Contract : Framework
Published : 12th Nov 2025
Deadline : 12th Dec 2025
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Descriptions
As part of its RIIO-ED2 commitments, UK Power Networks (UKPN) has developed an ambitious strategy to support vulnerable customers beyond its core responsibilities as a Distribution Network Operator (DNO). This includes tackling fuel poverty and ensur ....
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ECRM - SaaS Customer Relationship Management

Buyer : HM Revenue & Customs

location icon North West+ 12 more
No of lots : 1
Tender Id : 1108250045
Type of Contract : PIN
Published : 11th Aug 2025
Deadline : 11th Aug 2026
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Descriptions

Provision of Software as a Service (SaaS) Customer Relationship Management Licenses

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Validating Customer Application Data (VCAD)

Buyer : HM Land Registry

location icon North West+ 12 more
No of lots : 1
Tender Id : 1807250027
Type of Contract : PIN
Published : 18th Jul 2025
Deadline : 18th Jul 2026
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Descriptions
As part of a strategic decision to improve application quality, HM Land Registry (HMLR) are looking to introduce new standards for when an application can be accepted. Applications to HMLR often contain simple administrative errors meaning we need to ....
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Customer Experience Platform

Buyer : Rotherham Borough Council

location icon Yorkshire and The Humber
No of lots : 1
Tender Id : 1806250358
Type of Contract : PIN
Published : 18th Jun 2025
Deadline : 18th Jun 2026
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Descriptions
Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....
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Customer Satisfaction Surveys

Buyer : NORTHERN GAS NETWORKS LIMITED

location icon North West+ 12 more
No of lots : 1
Tender Id : 1806250020
Type of Contract : Tender
Published : 18th Jun 2025
Deadline : N/A
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Descriptions
51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 Post ....
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Customer Software Delivery - Processing Enablement - Re-Procurement

Buyer : STUDENT LOANS COMPANY

location icon North West+ 12 more
No of lots : 1
Tender Id : 2505250055
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

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