Find Customer Journey Tenders in the UK – Latest Public Sector Contracts

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New Build Customer Journey Support

Buyer : Peabody Trust

North West+ 12 more

No of lots : 1

Tender Id : 2904250472

Type of Contract : PIN

Published : 29th Apr 2025

Deadline : 29th Apr 2026

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Descriptions

The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....

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Customer Relationship Management (CRM) System for Leasehold Advisory Service (Le ....

Buyer : THE LEASEHOLD ADVISORY SERVICE

North East+ 9 more

No of lots : 1

Tender Id : 1610250106

Type of Contract : Tender

Published : 16th Oct 2025

Deadline : 6th Nov 2025

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Descriptions

This invitation requests qualified vendors to submit proposals for the provision, implementation, and ongoing support of a CRM solution tailored to Lease's needs.

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Devon Wide Traffic Data Journey Time & Travel Patterns

Buyer : Devon County Council

South West

No of lots : 1

Tender Id : 1410250485

Type of Contract : Tender

Published : 14th Oct 2025

Deadline : 31st Oct 2025

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Descriptions

Devon County Council is looking to procure a service that offers Traffic Data Journey Time & Travel Patterns using GPS Data

The initial contract will be for 12 months with the option to extend for a further 12 months.

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Development of Customer Mobile Application

Buyer : Great Places Housing Group Limited

North West

No of lots : 1

Tender Id : 1010250497

Type of Contract : PIN

Published : 10th Oct 2025

Deadline : 31st Oct 2025

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Descriptions

Great Places seeks to develop a Customer mobile application to complement and extend the capabilities of the existing Customer Portal. This application will serve as a new digital channel for customers. It will enable customers to manage their housin ....

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Procurement of a Framework Agreement for Household and Non-Household Water Effic ....

Buyer : Southern Water Services Limited

North West+ 12 more

No of lots : 1

Tender Id : 2909250476

Type of Contract : Framework

Published : 29th Sep 2025

Deadline : 29th Oct 2025

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Descriptions

Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement se ....

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CPF - Dynamics Customer Engagement, F&O Support & Maintenance Managed Service

Buyer : A2Dominion Group

North West+ 12 more

No of lots : 1

Tender Id : 2209250178

Type of Contract : Tender

Published : 22nd Sep 2025

Deadline : 14th Nov 2025

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Descriptions

Competitive Flexible Procedure for Dynamics Customer Engagement, F&O Support & Maintenance Managed Service For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders ....

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ECRM - SaaS Customer Relationship Management

Buyer : HM Revenue & Customs

North West+ 12 more

No of lots : 1

Tender Id : 1108250045

Type of Contract : PIN

Published : 11th Aug 2025

Deadline : 11th Aug 2026

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Descriptions

Provision of Software as a Service (SaaS) Customer Relationship Management Licenses

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Validating Customer Application Data (VCAD)

Buyer : HM Land Registry

North West+ 12 more

No of lots : 1

Tender Id : 1807250027

Type of Contract : PIN

Published : 18th Jul 2025

Deadline : 18th Jul 2026

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Descriptions

As part of a strategic decision to improve application quality, HM Land Registry (HMLR) are looking to introduce new standards for when an application can be accepted. Applications to HMLR often contain simple administrative errors meaning we need to ....

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Customer Experience Platform

Buyer : Rotherham Borough Council

Yorkshire and The Humber

No of lots : 1

Tender Id : 1806250358

Type of Contract : PIN

Published : 18th Jun 2025

Deadline : 18th Jun 2026

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Descriptions

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

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Customer Satisfaction Surveys

Buyer : NORTHERN GAS NETWORKS LIMITED

North West+ 12 more

No of lots : 1

Tender Id : 1806250020

Type of Contract : Tender

Published : 18th Jun 2025

Deadline : N/A

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Descriptions

51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 Post ....

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