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New Build Customer Journey Support

Buyer : Peabody Trust

location icon North West+ 12 more
No of lots : 1
Tender Id : 2904250472
Type of Contract : PIN
Published : 29th Apr 2025
Deadline : 29th Apr 2026
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Descriptions
The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and ....
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Customer Diagnostic (Westminster 2030 - Fit for the Future)

Buyer : Westminster City Council

location icon North West+ 12 more
No of lots : 1
Tender Id : 812250442
Type of Contract : Tender
Published : 8th Dec 2025
Deadline : 5th Jan 2026
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Descriptions
Westminster City Council is seeking competitive bids for the delivery of this Customer Diagnostic. This approach ensures value for money, transparency, and alignment with procurement best practice.   Currently, customer contact is fragmented acr ....
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Customer Research Surveys

Buyer : Karbon Homes

location icon North East+ 1 more
No of lots : 1
Tender Id : 212250007
Type of Contract : Tender
Published : 2nd Dec 2025
Deadline : 2nd Jan 2026
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Descriptions
Karbon Group are looking for an experienced research agency to deliver the customer survey element of Karbon's Customer Experience Framework (CEF). Karbon Group consists of Karbon Association including Byker Community Trust (BCT) and subsidiaries 54N ....
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ECRM - SaaS Customer Relationship Management

Buyer : H M Revenue and Customs

location icon North West+ 12 more
No of lots : 1
Tender Id : 1108250045
Type of Contract : PIN
Published : 11th Aug 2025
Deadline : 11th Aug 2026
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Descriptions

Provision of Software as a Service (SaaS) Customer Relationship Management Licenses

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Validating Customer Application Data (VCAD)

Buyer : Hm Land Registry

location icon North West+ 12 more
No of lots : 1
Tender Id : 1807250027
Type of Contract : PIN
Published : 18th Jul 2025
Deadline : 18th Jul 2026
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Descriptions
As part of a strategic decision to improve application quality, HM Land Registry (HMLR) are looking to introduce new standards for when an application can be accepted. Applications to HMLR often contain simple administrative errors meaning we need to ....
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Customer Satisfaction Surveys

Buyer : Northern Gas Networks Limited

location icon North West+ 12 more
No of lots : 1
Tender Id : 1806250020
Type of Contract : Tender
Published : 18th Jun 2025
Deadline : N/A
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Descriptions
51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 Post ....
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Customer Experience Platform

Buyer : Rotherham Borough Council

location icon Yorkshire and The Humber
No of lots : 1
Tender Id : 1806250358
Type of Contract : PIN
Published : 18th Jun 2025
Deadline : 18th Jun 2026
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Descriptions
Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....
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Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.
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Customer Identity Management - OKTA

Buyer : Student Loans Company

location icon North West+ 12 more
No of lots : 1
Tender Id : 2505250022
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.
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Customer Software Delivery - Processing Enablement - Re-Procurement

Buyer : Student Loans Company

location icon North West+ 12 more
No of lots : 1
Tender Id : 2505250055
Type of Contract : PIN
Published : 25th May 2025
Deadline : 25th May 2026
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Descriptions
Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

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