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AI in Customer Service and Central Control

Buyer : YORKSHIRE WATER SERVICES LIMITED

location icon North East+ 8 more
tag icon £16.80M
No of lots : 1
Tender Id : 2305250262
Type of Contract : PIN
Published : 23rd May 2025
Deadline : 23rd May 2026
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Descriptions

As part of a wider digital transformation agenda, Yorkshire Water is exploring the role that Artificial Intelligence (AI) technologies could play in enhancing operations and improving efficiencies. This exploratory initiative is initially focused on ....

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Customer Grant Services

Buyer : ORBIT GROUP LIMITED

location icon North West+ 12 more
tag icon N/A
No of lots : 1
Tender Id : 1405250128
Type of Contract : PIN
Published : 14th May 2025
Deadline : 14th May 2026
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Descriptions

Provide end to end customer grants programme to cover Midlands, East and South-east

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Customer Digital Services - RTC/POD

Buyer : The Insolvency Service

location icon North West+ 12 more
tag icon £2M
No of lots : 1
Tender Id : 0205250095
Type of Contract : PIN
Published : 2nd May 2025
Deadline : 2nd May 2026
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Descriptions

Development of Robotic Processing Automation system for the receipt of POD's into ORS and PPI teams

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Hackney Council - Shoreditch Parkside Development Customer Care Services

Buyer : London Borough of Hackney

location icon London
tag icon N/A
No of lots : 1
Tender Id : 1004250003
Type of Contract : PIN
Published : 10th Apr 2025
Deadline : 10th Apr 2026
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Descriptions

The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior to completi ....

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Telephony & Customer Relationship Management (CRM) system for Cambridgeshire Cou ....

Buyer : Cambridgeshire County Council

location icon East of England
tag icon N/A
No of lots : 1
Tender Id : 1803250158
Type of Contract : PIN
Published : 18th Mar 2025
Deadline : 18th Mar 2026
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Descriptions

Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of ....

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Soft Market Test/Pre Market Engagement for Customer Employment Support Service

Buyer : Plus Dane Housing Limited

location icon North West
tag icon N/A
No of lots : 1
Tender Id : 2111240261
Type of Contract : PIN
Published : 21st Nov 2024
Deadline : 21st Nov 2025
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Descriptions

Plus Dane Housing are seeking input from the market in relation to strategy for the potential procurement of a customer employment support service. Please note: this is not a tender and pre market engagement exercise only, completion of this soft mar ....

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Diagnostic Imaging Services MRI at Colchester Hospital

Buyer : East Suffolk and North Essex NHS Foundation Trust

location icon North West+ 12 more
tag icon £50M
No of lots : 1
Tender Id : 1905250023
Type of Contract : PIN
Published : 1st Apr 2026
Deadline : 31st Mar 2036
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Descriptions

Diagnostic Imaging Services MRI at Colchester Hospital PSR

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PICTS C1 - Service Desk and End User Support

Buyer : Sellafield Limited

location icon North West
tag icon £62.40M
No of lots : 1
Tender Id : 0407250091
Type of Contract : Framework
Published : 4th Jul 2025
Deadline : N/A
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Descriptions

Provision of ICT Service Desk and End Support Services

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Principal Designer Services for PeacePlus Heritage Cemeteries Access Works

Buyer : Derry City and Strabane District Council

location icon Northern Ireland
tag icon £5K
No of lots : 1
Tender Id : 0407250057
Type of Contract : Contract
Published : 4th Jul 2025
Deadline : 25th Jul 2025
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Descriptions

Derry City and Strabane District Council invites quotations for the provision of professional Principal Designer services for minors works at six historic graveyards. The successful tenderer will be required to fulfil the requirements of the Princ ....

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Provision of Roadside Recovery and Repair Services for Ambulance Fleet Vehicles

Buyer : South Western Ambulance Service NHS Foundation Trust

location icon North West+ 12 more
tag icon £7M
No of lots : 1
Tender Id : 0407250029
Type of Contract : PIN
Published : 4th Jul 2025
Deadline : 4th Jul 2026
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Descriptions

The South Western Ambulance Service NHS Foundation Trust (SWASFT) is conducting a preliminary market engagement exercise to identify suppliers interested in providing roadside recovery and repair services for its fleet of vehicles across the Trust. F ....

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