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British Council is looking to award to contract to an expert service provided with already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents. This notice ....

51000000 Installation services (except software), 55000000 Hotel, restaurant and retail trade services, 60000000 Transport services (excl. Waste transport), 63000000 Supporting and auxiliary transport services; travel agencies services, 64000000 P ....

Additional programme of Customer Information Screen (CIS) and Public Address (PA) installations in line with the 2025/26 NTL Service Quality Improvement Proposal. This new list of upgrades identified as LOT 4 – SQIP, Covers off the below sta ....

Mae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr. Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process ....

Scottish Water is planning an accelerated, nationwide rollout of AMI smart metering for our
non-household customers from 2026-2032, subject to final business case approval. This
initiative follows a successful pilot with approximately 3,00 ....

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Provision of services to support SLC delivery of services to its customers and ensure the smooth running of IT services.

Provision of customer identity management solution to ensure verification of customers as they access SLC systems and ensuring that they can access the correct records.

As part of a wider digital transformation agenda, Yorkshire Water is exploring the role that Artificial Intelligence (AI) technologies could play in enhancing operations and improving efficiencies. This exploratory initiative is initially focused on ....