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Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future ....

The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk . Once registered, participants will be emailed a ....

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

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Within the next 18 months the Police and Crime Commissioner for South Wales intends to set up a framework for the replacement of the Cell Management Systems at the South Wales Police Custody Suites. Initially, there is a requirement to replace part o ....

Call Centre Contact System

Introduction Cwm Taf Morgannwg University Health Board (CTMUHB) is embarking on a highly ambitious programme of work that will see the transformation of our patient contact services. The purpose of the Pre-Market Engagement (PME) exercise is to under ....

The UK is a signatory to the international Cospas-Sarsat programme and provides a full ground segment and Mission Control Centre (MCC) capability through His Majesty’s Coastguard (HMCG), monitoring for, processing and acting upon alerts received vi ....