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Wakefield Council Contact Centre Telephony Solution

Buyer : The Council of the City of Wakefield

location icon North East+ 8 more
tag icon N/A
No of lots : 1
Tender Id : 1405250021
Type of Contract : PIN
Published : 14th May 2025
Deadline : 14th May 2026
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Descriptions

Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future ....

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Telephony and Contact Centre Solutions - Call Masking Solutions

Buyer : Manchester City Council

location icon North West
tag icon N/A
No of lots : 1
Tender Id : 2304250073
Type of Contract : PIN
Published : 23rd Apr 2025
Deadline : 23rd Apr 2026
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Descriptions

The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk . Once registered, participants will be emailed a ....

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Contact Centre Management System

Buyer : Leeds Federated Housing Association Ltd

location icon North West+ 13 more
tag icon N/A
No of lots : N/A
Tender Id : 2403250009
Type of Contract : Contract
Published : 24th Mar 2025
Deadline : N/A
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Descriptions

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

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Contact Centre Management System

Buyer : Leeds Federated Housing Association Ltd

location icon North West+ 13 more
tag icon N/A
No of lots : N/A
Tender Id : 2403250012
Type of Contract : Contract
Published : 24th Mar 2025
Deadline : N/A
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Descriptions

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

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Contact Centre Management System

Buyer : Leeds Federated Housing Association Ltd

location icon North West+ 13 more
tag icon N/A
No of lots : N/A
Tender Id : 1803250092
Type of Contract : Contract
Published : 18th Mar 2025
Deadline : N/A
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Descriptions

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Cu ....

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Contact System

Buyer : THE OPEN UNIVERSITY

location icon North West+ 12 more
tag icon N/A
No of lots : 1
Tender Id : 1205250061
Type of Contract : PIN
Published : 12th May 2025
Deadline : 12th May 2026
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Descriptions

Call Centre Contact System

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Pre-Market Engagement – Patient Centred Contact Transformation (PCCT)

Buyer : NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

location icon Wales
tag icon N/A
No of lots : 1
Tender Id : 1205250093
Type of Contract : PIN
Published : 12th May 2025
Deadline : 12th May 2026
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Descriptions

Introduction Cwm Taf Morgannwg University Health Board (CTMUHB) is embarking on a highly ambitious programme of work that will see the transformation of our patient contact services. The purpose of the Pre-Market Engagement (PME) exercise is to under ....

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UK Mission Control Centre and Antenna Service Cospas-Sarsat System Support

Buyer : Maritime and Coastguard Agency

location icon North West+ 12 more
tag icon £5.04M
No of lots : 1
Tender Id : 0805250055
Type of Contract : PIN
Published : 8th May 2025
Deadline : 8th May 2026
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Descriptions

The UK is a signatory to the international Cospas-Sarsat programme and provides a full ground segment and Mission Control Centre (MCC) capability through His Majesty’s Coastguard (HMCG), monitoring for, processing and acting upon alerts received vi ....

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Replacement Perimeter Intruder Detection (PID) System

Buyer : Nottinghamshire Healthcare NHS Foundation Trust

location icon East Midlands
tag icon £720K
No of lots : 1
Tender Id : 0805250024
Type of Contract : Contract
Published : 8th May 2025
Deadline : 6th Jun 2025
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Descriptions

Phased installation of the new PIDS on the perimeter fence and phased removal of the existing system once the new system is fully installed, tested and commissioned. (NTCM4782 - CBR0191)

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Replacement Home to School Transport (HTST) Management System

Buyer : West Berkshire Council

location icon North West+ 12 more
tag icon £228K
No of lots : 1
Tender Id : 0105250142
Type of Contract : Contract
Published : 1st May 2025
Deadline : N/A
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Descriptions

The Transport Services team are looking to procure a database system which supports all route requirements for the management of social care and home to school transport (client transport).

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