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Specialist consultancy for the Typhoon FSOM Support. Typhoon FSOM is one of the largest, most complex high value contract re-negotiations in Typhoon's history. It not only aims to review the established European support construct, but it aims to re-d ....

The London Borough of Lambeth is currently seeking consultancy services to deliver an options appraisal for a best-in-class future state operating model for its contact centre operations. Key deliverables of the engagement include but are not limited ....