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Telephony and Contact Centre Solutions - Call Masking Solutions

Buyer : Manchester City Council

location icon North West
tag icon N/A
No of lots : 1
Tender Id : 2304250073
Type of Contract : PIN
Published : 23rd Apr 2025
Deadline : N/A
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Descriptions

The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk . Once registered, participants will be emailed a ....

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Future Voice Telephony Solution

Buyer : The Abbeyfield Society

location icon West Midlands
tag icon £500K
No of lots : 1
Tender Id : 2304250061
Type of Contract : Contract
Published : 23rd Apr 2025
Deadline : 12th May 2025
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Descriptions

Future Voice Telephony Solution

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Prisoner Integrated Communications Service (PICS) – Preliminary Market Engagem ....

Buyer : Ministry of Justice

location icon North West+ 12 more
tag icon £302.40M
No of lots : 1
Tender Id : 1604250051
Type of Contract : PIN
Published : 16th Apr 2025
Deadline : N/A
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Descriptions

The Prisoner Integrated Communications Service (PICS) is to replace the current Prisoner Telephony Service (PTS) currently implemented across public prisons in England and Wales. The current PTS involves use of what are widely referred to as PIN phon ....

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Telephony & Customer Relationship Management (CRM) system for Cambridgeshire Cou ....

Buyer : Cambridgeshire County Council

location icon East of England
tag icon N/A
No of lots : 1
Tender Id : 1803250158
Type of Contract : PIN
Published : 18th Mar 2025
Deadline : N/A
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Descriptions

Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....

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Provision of Information Technology (IT), Customer and Revenue and Benefits serv ....

Buyer : London Borough of Barnet

location icon London
tag icon £30M
No of lots : 1
Tender Id : 1403250054
Type of Contract : PIN
Published : 14th Mar 2025
Deadline : N/A
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Descriptions

The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise seeks feedba ....

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Cadder Housing Association ICT Services Support, Infrastructure & Telephony

Buyer : Cadder Housing Association

location icon North West+ 13 more
tag icon N/A
No of lots : N/A
Tender Id : 1302250031
Type of Contract : Contract
Published : 13th Feb 2025
Deadline : N/A
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Descriptions

Cadder Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next three years and to support their day to day business operations.

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Telephony and Communication Services Dynamic Purchasing System

Buyer : Scottish Government

location icon Scotland
tag icon £30M
No of lots : 1
Tender Id : 1112240016
Type of Contract : Contract
Published : 11th Dec 2024
Deadline : 27th Mar 2026
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Descriptions

The Authority is exercising its option to extend its collaborative Dynamic Purchasing System (DPS) for Telephony And Communication Services for an additional 12 months until 27 March 2026. The DPS comprises of two lots: Lot 1 - Telephony and Communic ....

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Urgent and Out of Hours Dental Clinical Appointment Slots and Dental Telephony S ....

Buyer : NHS Greater Manchester Integrated Care Board

location icon London+ 13 more
tag icon N/A
No of lots : N/A
Tender Id : 1811240455
Type of Contract : Contract
Published : 18th Nov 2024
Deadline : N/A
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Descriptions

Urgent and Out of Hours Dental Clinical appointment slots - North West Sector, North East Sector, South Sector and Dental Telephony Services - Greater Manchester.

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global research/advisory

Buyer : Westminster City Council

location icon London
tag icon N/A
No of lots : 1
Tender Id : 1211240447
Type of Contract : Contract
Published : 12th Nov 2024
Deadline : N/A
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Descriptions

Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and ....

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21-057 Data and Telephony Platform for Business Centres

Buyer : Rotherham Metropolitan Borough Council

location icon Yorkshire and The Humber
tag icon N/A
No of lots : 1
Tender Id : 1211240216
Type of Contract : Contract
Published : 12th Nov 2024
Deadline : N/A
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Descriptions

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