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Telephony and Contact Centre Solutions - Call Masking Solutions
Buyer : Manchester City Council
The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk . Once registered, participants will be emailed a ....
Future Voice Telephony Solution
Buyer : The Abbeyfield Society
Future Voice Telephony Solution
The Prisoner Integrated Communications Service (PICS) is to replace the current Prisoner Telephony Service (PTS) currently implemented across public prisons in England and Wales. The current PTS involves use of what are widely referred to as PIN phon ....
Telephony & Customer Relationship Management (CRM) system for Cambridgeshire Cou ....
Buyer : Cambridgeshire County Council
Cambridgeshire County Council Customer Services Centre (CSC) currently uses a range of systems including Dynamics 365 CRM, Cirrus telephony solution and Q-max Workforce Management (WFM) system, Granicus online forms, as well as a numerous line of bus ....
Provision of Information Technology (IT), Customer and Revenue and Benefits serv ....
Buyer : London Borough of Barnet
The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise seeks feedba ....
Cadder Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next three years and to support their day to day business operations.
Telephony and Communication Services Dynamic Purchasing System
Buyer : Scottish Government
The Authority is exercising its option to extend its collaborative Dynamic Purchasing System (DPS) for Telephony And Communication Services for an additional 12 months until 27 March 2026. The DPS comprises of two lots: Lot 1 - Telephony and Communic ....
Urgent and Out of Hours Dental Clinical appointment slots - North West Sector, North East Sector, South Sector and Dental Telephony Services - Greater Manchester.
Buyer : Westminster City Council
Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and ....
21-057 Data and Telephony Platform for Business Centres
Buyer : Rotherham Metropolitan Borough Council
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