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DHSC: OHID: National Breast Feeding Helpline 2026
Descriptions
We are intending to re-procure for a provider to deliver the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. The Department of Health and So ....see more
Engagement
As described in this preliminary engagement notice, DHSC is seeking potential providers who are interested in bidding for the National Breastfeeding Helpline, which will provide breastfeeding information, guidance and applicable support via a 24-hour ....see more
Timeline
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Tender Regions
CPV Codes
Keywords
CRM calls
career guidance
life-stage guidance
inbound/outbound calls
24/7 user assistance
multi-channel support
helpdesk call centre
educational advice
mentoring services
service request handling
trainee mentoring
call handling services
call queue management
vocational orientation
academic counselling
telemarketing operations
multi-tier helpdesk
user support ticketing
school-to-work coaching
call centre services
+9 more
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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